Blackmagic Forum

Good Night,

I am getting the following error message when I try to launch the free version of DaVinci Resolve 14.2

DaVinci Resolve could not find any OpenCL capable GPUs.

I am using a Intel(R) HD Graphics card.

Please advise if this card is suitable to run the DaVinci Resolve 14.2 program.

Regards,

Vaughn Nichols

Can you detail your systems full specs and OS version?

Good Morning Peter Chamberlain,

Please find attached the system Information and OS version of my computer,

Best Regards

Vaughn Nichols

Good Night Peter Chamberlain,

The following is the details of my systems full specs and OS version:

OS Name Microsoft Windows 10 Education
Version 10.0.15063 Build 15063
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VAUGHN-PC
System Manufacturer TOSHIBA
System Model Satellite L755
System Type x64-based PC
System SKU PSK1WU-05E004
Processor Intel(R) Pentium(R) CPU B940 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date INSYDE 3.60, 26/06/2012
SMBIOS Version 2.7
Embedded Controller Version 2.90
BIOS Mode LegacyBaseBoard Manufacturer Intel Corp.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Trinidad and Tobago
Hardware Abstraction Layer Version = "10.0.15063.850"
User Name Vaughn-PC\Vaughn
Time Zone Paraguay Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.95 GB
Available Physical Memory 544 MB
Total Virtual Memory 7.95 GB
Available Virtual Memory 3.20 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys
Device Guard Virtualization based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions No
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
-------------------------------------------------------------------------------------------------------------------

Best Regards,


Vaughn Nichols

Hi Vaughn, your system is not powerful enough for Resolve. Too little RAM, CPU too small and the screen res is not high enough.

Please review viewtopic.php?f=21&t=62582 if you would like to configure a system for Resolve.

Peter Chamberlain wrote:Hi Vaughn, your system is not powerful enough for Resolve. Too little RAM, CPU too small and the screen res is not high enough.

Please review https://forum.blackmagicdesign.com/view ... 21&t=62582 if you would like to configure a system for Resolve.

Thanks for responding and for the advice given Peter. I will try to configure my system

Vaughn Nichols



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Hi, unfortunately i am facing the same problems,
may i know how did you resolve the problem?
My RAM is also the same as yours.

Olivia

You are going to need a newer, more powerful computer to run Resolve. An i7 4 core processor, At least 16gb RAM, and a graphics card with a minimum of 2gb VRAM, though 4gb would be better, and a CUDA rating of 3.0 or above.

thank you!

Hi,

I keep getting the following message after I installed Davinci Resolve 15.

"DaVinci Resolve could find any OpenCL capable GPUs. Would you like to review and update your DaVinci Resolve Hardware Configuration?... Please ensure that appropriate GPU drivers are installed and your DaVinci Resolve hardware is configured appropriately."

What can I do to solve this problem?

Thank you in advance,
Sevan

Which GPU do you have?

Dear Uli Plank,

The information about the graphics card is the following:

Name: Intel(R) HD Graphics Family
Manufacture: Intel Corporation
Chip Type: Intel)r) HD Graphics Family
DAC type: Internal
Device Type: Full Display Device
Approx. Total Memory: 2012 MB
Display Memory (VRAM): 112 MB
Shared Memory: 1899 MB
Current Display Mode: 1600 * 900 (32bit) (50Hz)
Monitor: LCD 1600 * 900
HDR: Not supported

Thank you,
Sevan

That Intel graphics is massively underpowered for Resolve, it will never run on 112 MB VRAM.
Please check the configuration guide, and this might be helpful too: viewtopic.php?f=21&t=77596

Hello I am experiencing the same error after just updating my Nvidia Drivers with Resolve 15. I twas working just fine until I restarted my PC to update my graphics drivers.

What driver did you install? What type of GPU do you have? Does reverting to the previous driver fix the issue, and if so, what version is that?

I am now getting this issue after restarting my computer. It gives me the, "No Cuda excellerated devices" Thing. I've got an i7 8700K, GTX 1080ti, and 32gb of DDR4. I should have no issue here, but it seems as though it just gave up on trying to find my GPU.

Hello,

nauitix747 wrote:I am now getting this issue after restarting my computer. It gives me the, "No Cuda excellerated devices" Thing. I've got an i7 8700K, GTX 1080ti, and 32gb of DDR4. I should have no issue here, but it seems as though it just gave up on trying to find my GPU.

Same problem for me but with OpenCL. Did you resolve the problem?

Everything worked fine until 3 days ago and I updated my graphic driver.
Since, I cannot launch Resolve in OpenCL mode, but it works fine in Cuda.

The problem is that I need OpenCL for Lut Gallery plug-in.

My configuration:
Windows 10 - Da Vinci Resolve 14.2
Intel I7-5820K - 32Go DDR4 - GTX980Ti

Thanks for your help.

Hi, in new to Davinci Resolve and to this forum. Ive downloaded and installed correctly but get this GPU message. I have a i7 4702 mq Lenovo 4gb, 2.2 ghz windows 8.1

Should it work with this system or like the others do I lack suficient power?

Thanks a lot

That's not enough RAM and we only support Windows 10.

And the HD4600 GPU is not adequate.

So no, Resolve won't work on that laptop.

Hi, I'm getting the same error described in the first message of this thread, but so far I think my setup should powerful enough to run Resolve. My specs are the following:
Ryzen 5 2600 @4,0GHz
16 GB RAM @ 2666MHz
AMD RX 590 8GB GDDR5
I have the software installed in a secondary disk, thanks in advance for any response.

alphastigma196 wrote:Hi, I'm getting the same error described in the first message of this thread, but so far I think my setup should powerful enough to run Resolve. My specs are the following:
Ryzen 5 2600 @4,0GHz
16 GB RAM @ 2666MHz
AMD RX 590 8GB GDDR5
I have the software installed in a secondary disk, thanks in advance for any response.

Martin, please uninstall from where you have it and install Resolve on your main system drive.

I am facing the same problem in Rrsolve 15.
I did try some fixes available online but still not working!
Please help!

I'm having the same issue. I have a brand new computer. Here are the specs. I don't know much about hardware so if you need anymore info about the computer settings please let me know where I can find it. But Im trying to open Davinci 15.2.2 and am getting the same Open CL GPU error message. I also downloaded Fusion 9. It opens fine, but there is an error message in the "console" section that says

"OpenCL clGetPlatformIDs failed: CL_PLATFORM_NOT_FOUND_KHR
OpenCL clGetPlatformIDs failed: CL_PLATFORM_NOT_FOUND_KHR"

Any suggestions on how I would fix this?

I now get the same error. It's been working fine on this computer for over a year?

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 630
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_5912&SUBSYS_07A11028&REV_04
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8183 MB
Dedicated Memory: 128 MB
Shared Memory: 8055 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.647961,0.334484), Green(0.284680,0.607922), Blue(0.151867,0.071789), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: AOC 2779
Monitor Model: 2779
Monitor Id: AOC2779
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\ki131367.inf_amd64_491d31fa4e95d47f\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki131367.inf_amd64_491d31fa4e95d47f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki131367.inf_amd64_491d31fa4e95d47f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki131367.inf_amd64_491d31fa4e95d47f\igd12umd64.dll
Driver File Version: 25.20.0100.6576 (English)
Driver Version: 25.20.100.6576
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 2/6/2019 7:00:00 PM, 1836048 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-1A52-11CF-286A-C527BFC2D435}
Vendor ID: 0x8086
Device ID: 0x5912
SubSys ID: 0x07A11028
Revision ID: 0x0004
Driver Strong Name: oem21.inf:5f63e5341bf86c41:iKBLD_w10_DS:25.20.100.6576:pci\ven_8086&dev_5912&subsys_07a11028
Rank Of Driver: 00D10001
Video Accel:
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeVP8_VLD DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2

I am facing the same problem but i have all specifications required for davicnci resolve 15.

What should i do

You should provide us with Resolve logs and detailed system information files as described in this thread:

viewtopic.php?f=21&t=90190

Please don't post log dumps and long detailed system info dumps in a message. We need them in file form, as described in the thread link above.

this is my system config but u still get same error message
Computer
LENOVO 4242R18
Operating System
Microsoft Windows 10 Enterprise (64-bit)
Processor
Intel® Core™ i5-2520M CPU @ 2.50GHz
Graphics
Intel® HD Graphics 3000
Audio
High Definition Audio Device
High Definition Audio Device
Networking and I/O
Intel® 82579LM Gigabit Network Connection
Intel® Centrino® Advanced-N 6205
TAP-Windows Adapter V9
Memory
10 GB
Storage
WDC WD5000LPVX-22V0TT0

Does Davinci resolve works on

GM108

?
I am also getting the same capabple gpu error while loading. Appreciate help.

No direct experience with GM108, but specs look like it should work.

We need Resolve logs and system info. Assuming you are running a Windows 10 laptop, the following would be a start:

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).


Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

Dwaine Maggart wrote:No direct experience with GM108, but specs look like it should work.

We need Resolve logs and system info. Assuming you are running a Windows 10 laptop, the following would be a start:

In a File Explorer window, go to:

C:\Program Files\Blackmagic Design\DaVinci Resolve

and run CaptureLogs

This will place a Resolve log file named similar to this on your Windows desktop: DaVinci-Resolve-logs-20181228_140434.zip (You may not see the .zip extension if your system is set to hide known extensions).


Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.

Place both those files on a file sharing site and provide links to the files here.

I am using linux ubuntu machine.
THese are my HW config:
Linux version: Ubuntu 18.04.3 LTS
Memory: 15.5GiB
Processor: Intel® Core™ i7-8565U CPU @ 1.80GHz × 8
Graphics: GeForce MX130/PCIe/SSE2
OS Type: 64-bit

Any Hint?

We only support Resolve Linux on RHEL/CentOS 7.x.

The MX130 doesn't show up on any of the NVIDIA CUDA compatibility lists I checked, or on the CUDA Wiki. But if it indeed uses a GM108 process, and has 2GB or more of VRAM, it seems like it should work in a supported Resolve environment.

Hi.

Same error here INSTALLING Davinci 16, there is my configuration:


Procesador AMD Ryzen 7 2700U with Radeon Vega Mobile Gfx, 2200 Mhz, 4 procesadores principales, 8 procesadores lógicos

Nombre del SO Microsoft Windows 10 Home
Versión 10.0.18362 compilación 18362
Modelo del sistema Inspiron 7375
Tipo de sistema x64-based PC
Memoria física instalada (RAM) 12,0 GB
Memoria física total 11,6 GB
Memoria física disponible 5,73 GB
Memoria virtual total 15,5 GB
Memoria virtual disponible 7,28 GB
Espacio de archivo de paginación 3,88 GB

Versión y fecha de BIOS Dell Inc. 1.5.0, 09/07/2018

Hyper-V - Extensiones de modo de monitor VM Sí
Hyper-V - Extensiones de traducción de dirección de segundo nivel Sí
Hyper-V - Virtualización habilitada en Firmware Sí
Hyper-V -Protección de ejecución de datos Sí


What could be if I have ryzen 7 and 16 Mb ram and hard disc solid of 250.

Thanks

Rashid,
Is your problem with installing the application? or is it with starting it up after installation?

Please update your post with at least the fundamental information that this FAQ asks for: viewtopic.php?f=21&t=90190#p503151. If you can install but not start up, please refer to the Logs section in that FAQ to check how to generate a log archive.

Please also check that you have (cleanly) installed a recent stable AMD graphics driver and make sure that the amount fo video RAM set for the integrated chip is at least 4 GB. Please refer to the Drivers and Updates section in that FAQ.

Lastly, please understand the limitations of the Ryzen2700U processor and the integrated chipset - and how they will impact your work on DaVinci Resolve.

Regards
Shrinivas

Shrinivas Ramani wrote:Rashid,
Is your problem with installing the application? or is it with starting it up after installation?

Please update your post with at least the fundamental information that this FAQ asks for: viewtopic.php?f=21&t=90190#p503151. If you can install but not start up, please refer to the Logs section in that FAQ to check how to generate a log archive.

. Please refer to the Drivers and Updates section in that FAQ.Please also check that you have (cleanly) installed a recent stable AMD graphics driver and make sure that the amount fo video RAM set for the integrated chip is at least 4 GB

Lastly, please understand the limitations of the Ryzen2700U processor and the integrated chipset - and how they will impact your work on DaVinci Resolve.

Regards
Shrinivas

Hi, aplication didn't open, it just show the initial image, then shows the warning: "Davinci Resolve could not find any openCL capable GPUs. Would you like review and update your hardware configuration...?

More information on the link you provide:

1) Diagnostic log archive (from the Help menu, or using the Capture logs tool - see the Logs section)
I try open the log, but this is the only thing I have:




2) Computer brand, year and model
Model: Dell Inspiron 7375
System type x64-based PC
SKU del sistema 0884
Procesor: AMD Ryzen 7 2700U with Radeon Vega Mobile Gfx, 2200 Mhz, 4 procesadores principales, 8 procesadores lógicos
Versión BIOS: Dell Inc. 1.5.0, 09/07/2018
Versión de SMBIOS 3.1

3) Detailed OS version
OS: Microsoft Windows 10 Home
Versión 10.0.18362 compilación 18362


4) Detailed DaVinci Resolve version (From the About DaVinci Resolve Menu)
Version 16


"Please also check that you have (cleanly) installed a recent stable AMD graphics driver and make sure that the amount fo video RAM set for the integrated chip is at least 4 GB"
Yes, it is the latest driver, but my video ram is 256

It seems that this programe never will run on my computer

Just downloaded Davinci Resolve 16 and upon opening, got "DaVinci Resolve could not find any OpenCL capable GPUs." My laptop is circa 2011. Is there hope for me?

https://drive.google.com/drive/folders/ ... sp=sharing

The Intel HD Graphics GPU in your system will not support Resolve.

Dwaine Maggart wrote:The Intel HD Graphics GPU in your system will not support Resolve.

Given all my other specs, is there something I can upgrade to, and if so what would you recommend?

If you are asking if there is something that can be upgraded in your current computer, no, there is not. It simply is incapable of running Resolve.

Hi Linda

Please check minimum requirements as listed in each release, as well as the hardware requirements section in the FAQs. Many forum users include hardware signatures in their posts - these may give you a good starting point of what works.

Regards
Shrinivas