Shrinivas Ramani wrote:Rashid,
Is your problem with installing the application? or is it with starting it up after installation?
Please update your post with at least the fundamental information that this FAQ asks for:
viewtopic.php?f=21&t=90190#p503151. If you can install but not start up, please refer to the Logs section in that FAQ to check how to generate a log archive.
. Please refer to the Drivers and Updates section in that FAQ.Please also check that you have (cleanly) installed a recent stable AMD graphics driver and make sure that the amount fo video RAM set for the integrated chip is at least 4 GB
Lastly, please understand the limitations of the Ryzen2700U processor and the integrated chipset - and how they will impact your work on DaVinci Resolve.
Regards
Shrinivas
Hi, aplication didn't open, it just show the initial image, then shows the warning: "Davinci Resolve could not find any openCL capable GPUs. Would you like review and update your hardware configuration...?
More information on the link you provide:
1) Diagnostic log archive (from the Help menu, or using the Capture logs tool - see the Logs section)
I try open the log, but this is the only thing I have:
2) Computer brand, year and model
Model: Dell Inspiron 7375
System type x64-based PC
SKU del sistema 0884
Procesor: AMD Ryzen 7 2700U with Radeon Vega Mobile Gfx, 2200 Mhz, 4 procesadores principales, 8 procesadores lógicos
Versión BIOS: Dell Inc. 1.5.0, 09/07/2018
Versión de SMBIOS 3.1
3) Detailed OS version
OS: Microsoft Windows 10 Home
Versión 10.0.18362 compilación 18362
4) Detailed DaVinci Resolve version (From the About DaVinci Resolve Menu)
Version 16
"Please also check that you have (cleanly) installed a recent stable AMD graphics driver and make sure that the amount fo video RAM set for the integrated chip is at least 4 GB"
Yes, it is the latest driver, but my video ram is 256
It seems that this programe never will run on my computer