Resolve: Deliver page crash on 'stop render'

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Robert Frank

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  • Joined: Wed Sep 13, 2017 7:11 pm

Resolve: Deliver page crash on 'stop render'

PostWed Jan 17, 2018 8:14 pm

I've had this happen a number of times. When cancelling a render job in deliver page Resolve will appear to stop the render, but app will freeze and eventually crash.

I'm not sure how to find and save any related crash log.


Resolve 14.1 (non-Studio)
Mac Pro 5.1
MacOS Sierra 10.12.6
32GB Ram
nVidia GTX TitanX 12GB
Up to date nVidia Web driver and Cuda driver
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Canaan Hurst

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Re: Resolve: Deliver page crash on 'stop render'

PostWed Jan 17, 2018 11:33 pm

I'm having a ton of trouble exporting individual clips. They are a mixture of 4K (shot at 23.976 fps) and 1080p (shot at 120 fps) clips all in the same timeline, and the 4K ones do great, but I keep getting a message that says 'Failed to encode the video frame. I've tried lowering the render speed all the way to 1, but continue to get this message. I have tried exporting each clip at a time and batching all at the same time, but continually receive the message. My system is more than capable enough to handle this (8-core processor, 11GB video RAM, 32GB system RAM). Does this have anything to do with the different frame rate?
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tylerhawes

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  • Location: Vancouver, BC

Re: Resolve: Deliver page crash on 'stop render'

PostFri Jan 19, 2018 5:07 am

I'm having this problem also. If I turn off "export audio" I don't have it. It seems to be happening only on a project where I have a more complicated bussing setup (5.1 bus and 3 x stereo busses).
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Robert Frank

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Re: Resolve: Deliver page crash on 'stop render'

PostSat Jan 20, 2018 10:53 pm

This is consistent behavior on my system. 'Stop' render will cause Resolve to become unresponsive, with force-quit the only option.

Bump for any feedback from BlackMagic team or others.
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Francois Dompierre

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  • Location: Montréal, Canada

Re: Resolve: Deliver page crash on 'stop render'

PostMon Jan 22, 2018 12:47 pm

Robert Frank wrote:This is consistent behavior on my system. 'Stop' render will cause Resolve to become unresponsive, with force-quit the only option.

Bump for any feedback from BlackMagic team or others.


Same here...
François Dompierre
Senior Colorist @ yakoul & loukay
Montréal, Canada

2019 Mac Pro 24-core | 96GB RAM | Radeon Pro Vega II Duo 64GB
macOS 10.15.4 | Resolve Studio 16.2
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Damien

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  • Real Name: Damien Roussos

Re: Resolve: Deliver page crash on 'stop render'

PostTue May 21, 2019 12:14 pm

So still no solution to this I guess? I have the same problem

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