Davinci Resolve 14 won't start up

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aosteklov

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Davinci Resolve 14 won't start up

PostWed Jan 24, 2018 4:21 pm

I intalld Davinci Resolve 14 today.
i run win 7 (i7 GTX1070)
and i get this error message:
the procedure entry point deletecriticalsection could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll
i tried to google it but couldn't find any solutions.
i would love you to help me solve this problem.
I am a professional video editor and need this software ASAP.
thanks,
aosteklov
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caram3lo

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Re: Davinci Resolve 14 won't start up

PostWed Jan 24, 2018 8:27 pm

Im also having the same problem... please help us out
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Peter Chamberlain

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Re: Davinci Resolve 14 won't start up

PostThu Jan 25, 2018 1:15 am

DaVinci Resolve 14.x supports W10.
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swantons

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Re: Davinci Resolve 14 won't start up

PostFri Jan 26, 2018 7:30 pm

Peter Chamberlain wrote:DaVinci Resolve 14.x supports W10.


Is DaVinci Resolve 14.2.1 supported on Windows Professional 7, or is it only supported on W10?

I too am receiving the message after installing on WP7:
"The procedure entry point DeleteCriticalSection could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll", after installing and trying to launch the application.
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Dwaine Maggart

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Re: Davinci Resolve 14 won't start up

PostFri Jan 26, 2018 8:10 pm

From the 14.2.1 Read More notes on the Resolve 14.2.1 download page:

Minimum system requirements for Windows
Windows 10 Pro
16 GB of system memory is recommended and 8 GB is the minimum supported
Blackmagic Design Desktop Video version 10.4.1 or later
NVIDIA/AMD/Intel GPU Driver version – As required by your GPU
RED Rocket-X Driver 2.1.34.0 and Firmware 1.4.22.18 or later
RED Rocket Driver 2.1.23.0 and Firmware 1.1.18.0 or later
Dwaine Maggart
Blackmagic Design DaVinci Support
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g2m.agent

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Re: Davinci Resolve 14 won't start up

PostMon Feb 05, 2018 5:54 am

aosteklov wrote:I intalld Davinci Resolve 14 today.
i run win 7 (i7 GTX1070)
and i get this error message:
the procedure entry point deletecriticalsection could not be located in the dynamic link library api-ms-win-core-synch-l1-2-0.dll
i tried to google it but couldn't find any solutions.
i would love you to help me solve this problem.
I am a professional video editor and need this software ASAP.
thanks,
aosteklov


same problem here.
Win7 sp1 + Davinci 14.2 is ok, but 14.3 is not.
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JanKocbek

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Re: Davinci Resolve 14 won't start up

PostThu Feb 15, 2018 6:15 pm

Will find 14.2 then

Pretentios, toi? Very much pretentios, toi, Blackmagic. Win 10 Pro exclusive? Not going to a new Windows. FREEDOM.
Last edited by Tony Rivera on Thu Feb 15, 2018 6:44 pm, edited 1 time in total.
Reason: Removed comment not acceptable on the forums
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JanKocbek

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Re: Davinci Resolve 14 won't start up

PostThu Feb 15, 2018 6:20 pm

'Oh project is due in 2 days, let me update Davinci maybe it has something new and cool, I love new stuff

Not going to post Gates Windows.
Last edited by Tony Rivera on Tue Feb 20, 2018 5:10 pm, edited 1 time in total.
Reason: Removed comment not acceptable on the forums
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Mario Kalogjera

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Re: Davinci Resolve 14 won't start up

PostFri Feb 23, 2018 2:51 pm

I also get this error on a Win7 AMD A10 APU.

However, I have the latest Resolve running on Windows 10 Home so it's not exactly true that the Pro part is absolutely required, it must be just a recommendation, actually meaning, I guess - if you don't use Win10 Pro don't ask for help because all bets are off :?
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John Paines

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Re: Davinci Resolve 14 won't start up

PostFri Feb 23, 2018 3:49 pm

Just curious: did you guys do the Win7 January 2018 security update?

I ask, because that update has been known to cause other run failures....
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Jean Claude

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Re: Davinci Resolve 14 won't start up

PostFri Feb 23, 2018 6:29 pm

HEU ... Anyway it's very clear:

Whether on Windows or MAC or what you want: when a publisher officially announces the compatibility of its software with an OS is that the publisher has tested and developed taking into account an environment.

There is a moment when you have to respect the editor's choices. If that does not please: ask yourself: why would a publisher maintain solutions from things that are completely obsolete, just to please a handful of people who do not want to evolve while we find official licenses of W10 pro for less than 50 €.

(OK: I know ... I'll have to change hardware because there are no compatible W10 drivers) :oops:
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Uli Plank

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 9:58 am

You can still get an older version of Resolve if you want to stay with W7. I also have an external boot disk with an old Mac OS if I need to use FCP-7, for example. Heck, for some old software I even kept a PPC machine.

Why doesn't anybody complain that we can't use a modern engine in an old car? After all, at least our old machines and software is not forbidden because of environmental issues…
No, an iGPU is not enough, and you can't use HEVC 10 bit 4:2:2 in the free version.

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John Paines

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 1:49 pm

First of all, 14.3 does work well with Win7, as has been noted many times before, by others, with a few limitations. Attributing every failure -- like the error messages noted above -- to the OS may not be as helpful as you suppose.

If, for example, the failure is thanks to a Win7 era hardware/driver issue, the user probably won't thank you for performing a Win10 "upgrade" at your urging.
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g2m.agent

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 5:02 pm

win10 is a terrible system (the free upgrades have been extended enough to explain how bad it is), I think users have the right to choose the best system they think, instead of being forced (or tricked) to upgrade to Win10.

I hope Blackmagic can take this into consideration and continue to provide support for win7.
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Charles Bennett

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 6:26 pm

I don't see how you are being forced into anything. Right from the launch of the very first beta version the system requirements have specified Win10. Does the rest of your system match the requirements? BM is not alone in removing support for Win7. Avid have done the same, and I'm sure others will follow.
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John Paines

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 6:43 pm

Charles Bennett wrote:BM is not alone in removing support for Win7. Avid have done the same, and I'm sure others will follow.


http://avid.force.com/pkb/articles/en_U ... y/en267087

"Avid MC release date, February 15, 2018: 64-bit OS: Windows 10 (Professional and Enterprise), Windows 8.1 (Professional and Enterprise) or Windows 7 Professional (Service Pack 1) "

There's a reason why Avid and just about everyone else in the post world still supports Win7. There are good reasons for not "upgrading". It's an unfortunate situation for developers, but many shops simply cannot or will not "upgrade".
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Byron Dickens

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Re: Davinci Resolve 14 won't start up

PostSat Feb 24, 2018 7:31 pm

Charles Bennett wrote:I BM is not alone in removing support for Win7....


Microsoft has, too.
DR 14.3 W10 Home. Core i7 3.4 GHz. 16GB RAM. Intel HD graphics 530.
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Charles Bennett

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Re: Davinci Resolve 14 won't start up

PostSun Feb 25, 2018 12:04 am

Avid Pro Tools from the latest 2018.1 release will no longer include support or bug fixes for Win 7. I suspect that Media Composer will go the same way.
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g2m.agent

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Re: Davinci Resolve 14 won't start up

PostSun Feb 25, 2018 4:35 am

Charles Bennett wrote:I don't see how you are being forced into anything. Right from the launch of the very first beta version the system requirements have specified Win10. Does the rest of your system match the requirements? BM is not alone in removing support for Win7. Avid have done the same, and I'm sure others will follow.


A lot of people around me (including some companies), one day suddenly found the computer automatically restart, then automatically enter the Win10 installation process.

Some people will receive whether to upgrade to win10 dialog, you click "cancel", the system immediately began to upgrade! this is one of the trick that Microsoft cheated users to upgrade.

Microsoft also continued to release fake information to the public that win10 is more secure and stable than win7, win7 doesn't support the latest cpu and so on. It seems that you do not upgrade your computer will be void. They lie!

Microsoft claims in 2015: Free upgrade to win10 in one year. even pirated win7 can be upgraded to legitimate win10. however, a year later, Microsoft also find reasons to continue to provide free upgrades, this situation occurs several times. why? Because most people do not want to upgrade, even if free! In my country, pirated software is everywhere, if win10 is a good system, almost everyone will take the initiative to install. but the opposite is true.

All of these enforcement and fakement created the number of win10 users today. this has created a situation: more and more win10 users, we must attach importance to win10. and that's exactly what companies like Blackmagic do.
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Re: Davinci Resolve 14 won't start up

PostSun Mar 04, 2018 4:41 pm

John Paines wrote:First of all, 14.3 does work well with Win7, as has been noted many times before, by others, with a few limitations.


Hi, John, please advise how one can run 14.3 on Win7?
I see lots of forum comments that beta version of 14.2 worked (with limitations) on Win7
Official Resolve 14 page says Win10
14.3 won't run on my Win7 machine and I cannot find any hints online to make it work
Any ideas you have are much appreciated! Thanks!
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Mickael Pinto

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Re: Davinci Resolve 14 won't start up

PostThu Aug 23, 2018 9:44 am

Hi,

I had the same problem on a Win 7 computer, I tried several version of resolve (studio or not, beta or not) and finally the problem wasn't the version of my computer or software but the setup folder !

As I have a small hard drive I usually install my software on D, but it seems that Resolve don't want to be on hard drive D !

Hope it will help !

Mickael
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Charles Bennett

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Re: Davinci Resolve 14 won't start up

PostThu Aug 23, 2018 10:15 am

Programmes like Resolve, and most applications, are designed to, and automatically install on the System drive, C. I would suggest you do yourself a favour and get a new larger hard drive.
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Mickael Pinto

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Re: Davinci Resolve 14 won't start up

PostFri Aug 24, 2018 1:43 pm

Hi,

I disagree with you. I'm a software developer, and I can tell you that if the work is well done, the software should work on another hard drive than C, developers must be cautions for example they must use relative path and not absolute path to find Library files needed.

On my other computer in Windows 10 the same version of Resolve is installed on D and it works fine !


Mickael
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Nick-O-Las

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Re: Davinci Resolve 14 won't start up

PostSat Jun 08, 2019 9:31 pm

I concur: one and a half years later, the error still exists for Win7 users; to add insult to injury: trying to run DaVinci on a Win7 machine broke many other programs for me; all stating that entry points for various DLL files could not be found.

Upgrading to Win10 would be illegal for me; once Windows 7 meets the end of its lifecycle, I will be legally required to leave Windows - as such, this program might just have accelerated my transition progress as I'm not even sure that fixing Windows 7 is worth the while when it takes about as much time as leaving (I'll get another three years, minimum, out of this hardware).

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