Why can't I export in MP4?

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ttobias125

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Why can't I export in MP4?

PostSun Feb 18, 2018 5:39 pm

Whenever I try to export a video in MP4, a message pops up saying, "Recording failed with Error: Failed to encode the video frame." I've exported the same footage from Hitfilm Express with no problems in MP4. Anyone know the problem?
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David Franzo

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Re: Why can't I export in MP4?

PostMon Feb 19, 2018 4:46 pm

There might be issues with the write location. Have you tried rendering to different drives / servers?
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Tero Ahlfors

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Re: Why can't I export in MP4?

PostMon Feb 19, 2018 5:48 pm

Let me take a wild guess:

You have Windows 7 and you're trying to export in 4K?
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John Paines

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Re: Why can't I export in MP4?

PostMon Feb 19, 2018 5:54 pm

Or HD, using one of the data rate categories (best, etc.), instead of CBR. I know they don't want to encourage its use, but there ought to be a glue-on for the few Win7 limitations, it would save a lot of redundant posts, if anyone bothered to read it.
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Christopher Cox

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Re: Why can't I export in MP4?

PostTue Feb 20, 2018 4:40 am

Tero Ahlfors wrote:Let me take a wild guess:

You have Windows 7 and you're trying to export in 4K?


I'm using windows 7 pro 64bit, and I get the problem everytime regardless of whether it's UHD or HD resolution.
I never had this problem with Resolve 9 and 10. From 12 onward it's been a constant problem for me.

Would a newer version of Windows solve the problem?
Wielding a Pocket Cinema Camera from a wheelchair.
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Tero Ahlfors

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Re: Why can't I export in MP4?

PostTue Feb 20, 2018 7:53 am

There's been threads about the same issue. Apparently Resolve is accessing the OS API for H264 decoding/encoding and Windows 7 has a bunch of restrictions compared to Windows 8 and 10.
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Charles Bennett

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Re: Why can't I export in MP4?

PostTue Feb 20, 2018 9:52 am

This is one of the reasons why Win 7 is not supported. Resolve 14 needs Win 10.
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Christopher Cox

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Re: Why can't I export in MP4?

PostWed Feb 21, 2018 11:03 am

Charles Bennett wrote:This is one of the reasons why Win 7 is not supported. Resolve 14 needs Win 10.


Thank you. Is there a recommended version of Windows 10 ?

I'm guessing it will be this (Windows-10-Pro-64bit-OEM-DVD).

https://www.umart.com.au/Microsoft-Wind ... 2879G.html
Wielding a Pocket Cinema Camera from a wheelchair.
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Charles Bennett

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Re: Why can't I export in MP4?

PostWed Feb 21, 2018 4:00 pm

Most people seem to be using Win10 Pro. I haven't had any problems so far with Win10 Home.
Resolve Studio 19.0b build 20
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Christopher Cox

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 9:57 am

Charles Bennett wrote:Most people seem to be using Win10 Pro. I haven't had any problems so far with Win10 Home.


Thank you, Charles.
Wielding a Pocket Cinema Camera from a wheelchair.
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Auclert

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 11:28 am

Good morning. Hello,
I had the same problem with Win7 Pro
I recommend video export
MP4 video format
Codec 264
Resolution 1920x1080 / 1280x720 / 720x576
Quality - Restricto 100 000kb/s
Key Frames automatic
And you won't have any more transfer problems in PM4
Alain

- Deepl tractor
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Andrew Kolakowski

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 11:41 am

Yes, you may have h264 export problems on Win7. Win7 is not officially supported OS anymore.
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Bryan Worsley

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 1:44 pm

Charles Bennett wrote:I haven't had any problems so far with Win10 Home.


Me neither. And that's a Win7 Home upgrade.
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Uli Plank

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 6:11 pm

It all depends on the format, some flavors not supported under W7 but under W10.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

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Jean Claude

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Re: Why can't I export in MP4?

PostSat Feb 24, 2018 6:45 pm

Bryan Worsley wrote:
Charles Bennett wrote:I haven't had any problems so far with Win10 Home.


Me neither. And that's a Win7 Home upgrade.


This is probably because Bryan does not use Davinci Resolve's MP4 and H.264 encodings (and probably does not have the Studio version)

@Bryan,
It's not nice to let everyone believe that W7 works well :twisted: . If a publisher says: test and approved with W10: it must be respected.

Regards.
"Saying it is good, but doing it is better! "
Win10-1809 | Resolve Studio V16.1 | Fusion Studio V16.1 | Decklink 4K Extreme 6G | RTX 2080Ti 431.86 NSD driver! |
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Bryan Worsley

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Re: Why can't I export in MP4?

PostSun Feb 25, 2018 4:31 am

Hey, steady-on. I never said that Win7 works well. I simply stated that the Win10 Home I have running on one PC was upgraded from Win7 Home....although I did perform a clean Win10 reinstall subsequently (Current build 16299). Nothing more, nothing less. And yes I am running the free version of Resolve - so what ?

Really nasty to vilify someone like that. I think an apology is in order there Jean Claude.
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Jean Claude

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Re: Why can't I export in MP4?

PostSun Feb 25, 2018 9:52 am

Indeed, I read too quickly. Apology
"Saying it is good, but doing it is better! "
Win10-1809 | Resolve Studio V16.1 | Fusion Studio V16.1 | Decklink 4K Extreme 6G | RTX 2080Ti 431.86 NSD driver! |

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