Resolve 14 Crashing

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Shigleys

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  • Joined: Sun Mar 11, 2018 10:40 pm
  • Real Name: Tyler Landers

Resolve 14 Crashing

PostSun Mar 11, 2018 10:53 pm

Hey guys I'm new to this forum, so if this is the wrong place to post this please let me know. I recently built a new computer and have been having issues with Resolve crashing. Basically I can get Resolve opened, create or open an existing project, and the minute I drag a video into the media center it crashes.

Computer Specs:
GeForce GTX 1060 6GB (Driver 391.01)
Intel i7-7700K
15.87 GB Ram
Dual Dell Monitors

I've attached my debug file. Honestly any help is appreciated, I've read through 10+ similar posts and can't figure it out.

Thanks!

-Tyler
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ResolveDebug_C1.zip
Debug File
(4.13 KiB) Downloaded 84 times
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Shigleys

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  • Real Name: Tyler Landers

Re: Resolve 14 Crashing

PostSun Mar 25, 2018 11:49 pm

Anyone?
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Dwaine Maggart

Blackmagic Design

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Re: Resolve 14 Crashing

PostMon Mar 26, 2018 6:04 pm

It might help to have the entire Resolve diagnostics log file (from the Resolve Help menu).

It would also be helpful to have the Windows System Information saved as a .NFO file.
Dwaine Maggart
Blackmagic Design DaVinci Support
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Shigleys

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Re: Resolve 14 Crashing

PostMon Mar 26, 2018 9:57 pm

Dwaine - I've put a link below to the full diagnostics log file and the .NFO file. Thanks for the response!

https://drive.google.com/drive/folders/ ... sp=sharing

-Tyler
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Shigleys

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Re: Resolve 14 Crashing

PostTue Apr 03, 2018 11:08 am

Okay so this has been solved! The friend who helped me put together the computer helped me troubleshoot, per Dwaines PM, and I realized I had only HDMI cord going to my Motherboard and another guying to my 1060. Once I plugged both into the 1060 it ran without issue. Wahoo! Thanks guys!

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