Blackmagic Forum

Hi all,

This my first post so... I've got a problem using Resolve 14.3.00.14 on mac os 10.13.3. Whenever I drag and drop a clip from a power bin to my timeline I've got the wheel of death and Resolve becomes irresponsive. I have to Force quit every time. That becomes a real issue for my work flow as inserting using F9 is not as flexible and fast. Plus if I forget to not drag and drop it crashes on me and I loose all the unsaved steps before obviously.

Things to know :
-It seems to happened with sound clip only
-It seems to crash when the clip start to hover over a video clip in the timeline (not specific to any clip just any clip)

HELP !!!

Thanks

What OS? What hardware (CPU, GPU, RAM, I/O)? What type of camera source files?

Is the sound clip a WAV file or another format?

Hi Marc,

Told you was my first post

I've attached a pic of my system.

Camera files are from arri amira proress 444, and audio files are .caf.

Hope it helps

Cheers

Can you confirm its just the caf audio files.
Can you convert them to wave?

Hi,

I had the same problem.
See subject : Problem with Resolve during clip-load

It was the Graphic card.

Peter Chamberlain wrote:Can you confirm its just the caf audio files.
Can you convert them to wave?

Yep so I've converted all clips in Wave and tried again. Same result; Crashes !!!!

Dieter Teßin wrote:Hi,

I had the same problem.
See subject : Problem with Resolve during clip-load

It was the Graphic card.

Hi Dieter, was there any solution ? Cause I won't be changing the graphic card any time soon if you know what I mean !

And now I'll have to create a new post as Resolve crashes when I try to create compound clips !...

Dieter Teßin wrote:Hi,

I had the same problem.
See subject : Problem with Resolve during clip-load

It was the Graphic card.

Well I've read your post. I don't have the same problem, I can load file in the media tab , work on them in the media pool, I can even drop some of them from media pool on the timeline but randomly it would suddenly stop working... and now as I mentioned above I've got the same issue when I try to create a compound clip !!

Jimmy, your issues are not as expected.. i have an older iMac here without issue.

lets start with some detail please review.

viewtopic.php?f=21&t=69837

I have the same machine and tried High Sierra. Went back to Sierra and all problems went away.
Apple has a very immature system version there.

Uli Plank wrote:I have the same machine and tried High Sierra. Went back to Sierra and all problems went away.
Apple has a very immature system version there.

That's bad news for a whole lot of other reasons !

Thanks for the tip !

I'll have to wait for the next patch of fixes I guess !

Cheers

Have you looked into the logfiles?
You find the logfile in: C:\ProgramData\Blackmagic Design\DaVinci Resolve\Support\logs
Sometimes you can see in the logfile, what the problem is.