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Video is distorted when trying to edit?

PostPosted: Tue Mar 20, 2018 6:38 am
by Daniel R
Hey guys,

I been editing with Resolve 14.3 for a few weeks now and have run into an issue when trying to edit some 21:9 video clips. I am getting issues with the video all stretched out to the point of it being un-viewable. I find it strange because some of these clips I was able to edit with out issues, but recently all the clips seem to have this issue.

Untitled-1.jpg
Image of what I see
Untitled-1.jpg (385.07 KiB) Viewed 371 times


Audio for these clips are fine in resolve and when I play those clips back with anything other then resolve it plays back without issues.

Does anyone have any idea what can be causing this?

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 7:52 am
by Uli Plank
Can you tell us about your hardware, the format of those clips and the codec?

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 3:54 pm
by Daniel R
The hardware that I am using is:
-Intel i7-7700k
-Nvidia GTX 1060 6GB (391.01 Driver)
-16GB 2400MHz ram
-Windows 10 Home (1709 build)

As for the video format/codec. Its using a MP4 format with the H.264 codec at a resolution of 2580x1080 @ 60. (Note - Videos that are at 1080p with the same settings don't show this issue)

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 4:54 pm
by Uli Plank
You may be getting tight on your hardware.
Could you try to transcode some footage to ProRes or DNxHR and see if the error persists?

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 8:55 pm
by Dwaine Maggart
Can you share a link to a sample file exhibiting this issue?

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 9:51 pm
by Daniel R
Just a update:

I tried converting to DNxHD, and it did work but the video was no longer the original aspect ratio due to the limitation of the software I was using. (ie - Did not support keeping 21:9 aspect ratio)

I have uploaded one of the clips that has this issue but the forum keeps complaining that I am not allowed to upload links to that clips. Any ideas?

Re: Video is distorted when trying to edit?

PostPosted: Wed Mar 21, 2018 11:46 pm
by Dwaine Maggart
Can you obfuscate the link, so it doesn't look like a link?

Re: Video is distorted when trying to edit?

PostPosted: Thu Mar 22, 2018 1:32 am
by Daniel R
Alright hope this works.

http://bit.l
y/2DKHnry

Re: Video is distorted when trying to edit?

PostPosted: Thu Mar 22, 2018 2:09 am
by Dwaine Maggart
This clip is OK on Resolve Studio 14.3 on a Windows 10 system with a GTX 1050Ti card.

Are you using the free version? If so, I'll test that next.

Re: Video is distorted when trying to edit?

PostPosted: Thu Mar 22, 2018 2:59 am
by Daniel R
Interesting
Yes, I am using the free version of resolve.

Re: Video is distorted when trying to edit?

PostPosted: Thu Mar 22, 2018 3:57 am
by Dwaine Maggart
Yes, your clip is not properly processed in the free version of Resolve.

We'll add it to the list.

If you want a quick fix, a Resolve license might be a consideration.

Re: Video is distorted when trying to edit?

PostPosted: Thu Mar 22, 2018 4:30 am
by Daniel R
Alright, Thanks for the help.

Was trying to figure out this issue for a bit, glad to find out the reason.