Error Code: 77.

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Christian Horne

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Error Code: 77.

PostThu Apr 19, 2018 7:34 am

The GPU failed to perform image processing because of an error.

This has just started to happen today when using the stabilizer on an HD timeline.

Windows10

GTX1080ti

391.35 WHQL Driver
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idosim25

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Re: Error Code: 77.

PostTue May 01, 2018 9:41 am

Did you find a solution to the problem?
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Denis Ravbar

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Re: Error Code: 77.

PostMon Jun 04, 2018 8:20 am

It happened to me as well. I'm on Davinci Resolve Studio 15 Beta4. Funny thing is, beta3 gave me no errors when stabilizing footage.


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Peter Chamberlain

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Re: Error Code: 77.

PostTue Jun 05, 2018 1:37 am

Hi, could you PM a link to a sample clip so we can try to repo?
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GregAusina

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Re: Error Code: 77.

PostTue Jun 05, 2018 1:59 pm

Peter Chamberlain wrote:Hi, could you PM a link to a sample clip so we can try to repo?

Got this error too. It doesn’t seem to be linked to the clip because I’ve made another attempt after rebooting resolve and the stabilization went ok. It looks like it is only happening when I use the new stabilizer. If I switch to the classic stabilizer I never get any error.
Grégoire AUSINA / Gisèle productions
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Peter Chamberlain

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Re: Error Code: 77.

PostWed Jun 06, 2018 7:25 am

If you see this error again please make a diagnostic log and post a link here.
We cant see this or repo.

viewtopic.php?f=21&t=69837
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Josef Pöllmann

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Re: Error Code: 77.

PostWed Jun 06, 2018 7:39 am

I'm having this Error 77 sporadically too and sent several Logfiles to Rohit Singhal.

The error occurs in different HD-Timelines with different videofiles. I'm preferably using MOV-H.264 1920x1080 50p video. Till now I haven't been able to figure out which action could have caused this error. Although the errormessage can be quit and DR says it analyzes for stabilisation it does not do nothing and has to be closed by the OS' task manager. After Restart the timeline is untouched if Autosave is enabled.

(15b4 Studio - Win 10/64 1803 - 32GB RAM - HP Z420 - GTX1080 Driver-Version 23.21.13.8846 - Computer from setup used for Davinci Resolve only)

Best Regards

Josef
DaVinci Resolve 18.6.5 Studio on a HP Z 420, 128 GB RAM, 500 GB SSD, 2x4 + 1x2 TB Media, RTX4060TI 16GB, 551.61 Studio, W10 for Workstations 22H2 - www.muehldorf-tv.de
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GregAusina

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Re: Error Code: 77.

PostThu Jun 07, 2018 8:07 am

Peter Chamberlain wrote:If you see this error again please make a diagnostic log and post a link here.
We cant see this or repo.

viewtopic.php?f=21&t=69837


err77.PNG
err77.PNG (455.52 KiB) Viewed 29556 times


Just stumbled upon the error this morning. I've made a stabilize and it went fine. Few seconds later, I was scrubbing the timeline and the error popped up. I had to resart Resolve as all the viewers were freezed.

Here is the log: https://we.tl/ipJ9NsI4Nw
Grégoire AUSINA / Gisèle productions
Davinci 18.6.5 on Windows 10 / latest Nvidia studio driver / Dual Xeon E-2650v4 / supermicro X10DRG-Q / 128 Go RAM / GUI GTX 1070 / Cuda GTX 3090 - FSI CM250 - Tangent Elements - Accusys A12S3-p+
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Dave Dugdale

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Re: Error Code: 77.

PostFri Jun 08, 2018 4:30 pm

The GPU failed to preform image processing because of an error: Error Code: 77

This has happened twice during stabilizing footage with the Camera Lock checkbox. Sometimes it does not fail. After the dialog box error comes up the program freezes.

Using Sony XAVCS footage at 1080.

Error log:
https://drive.google.com/file/d/1PF7wc- ... sp=sharing
Dave Dugdale
Learningvideo.com
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Manuel Geissinger

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Re: Error Code: 77.

PostSat Jun 09, 2018 6:30 pm

Happen to me too, the first time today. I actually did some stabilization with the Beta 4 - but with other footage. No problem back then.

Now with "RAW" from a Sony Alpha DSLR I get this 10/10 times I try to stabilize. Resolve also freezes / crashes. Please fix!

p.s. no other issues with this footage and Beta 4. I also tried optimized media but the result is the same. I guess it could also be related to an Nvidia driver update maybe? Do you guys all use Nvidia GPUs?
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Peter Chamberlain

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Re: Error Code: 77.

PostMon Jun 11, 2018 2:32 am

Can you post a link to the clip that 'always' makes this happen?
thanks
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gooobla@gmail.com

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Re: Error Code: 77.

PostWed Jun 13, 2018 5:52 am

Hi
I keep getting the same error. I originally had GPU memory full errors popping up in version 14, running a GTX1080, I knew this was a glitch, so I decided to downgrade to the lite version of beta 15.0.0B.046 and now I keep getting error 77 crashes. This is my first time using this program and its now taken me days to just start the project. Any help would be amazing!
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DaVinci-Resolve-logs-20180613-004132.zip
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Shrinivas Ramani

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Re: Error Code: 77.

PostThu Jun 14, 2018 7:41 am

Could you try the new 15.0 beta 5 version to see if you face the same issues?

Thanks
Shrinivas
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René Froehlich

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Re: Error Code: 77.

PostThu Jul 05, 2018 8:30 pm

Hi, I installed Version 15 beta 6 and get the Error Code 77 during stabilizing a clip with GPU acceleration enabled. With CPU acceleration disabled, no problems. The same impact with with Version 15 beta 5. Version 14 works fine.
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Pawel Achtel

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Re: Error Code: 77.

PostFri Jul 06, 2018 4:36 am

Version 15 Beta 5
GTX 1080 Ti with 11GB

I have this error 100% of the time when changing the working resolution to 6K (6144x3240).
It is a show stopper as I can't add any nodes to the time line.

Please fix.
Pawel Achtel ACS B.Eng.(Hons) M.Sc.
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Pawel Achtel

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Re: Error Code: 77.

PostFri Jul 06, 2018 5:17 am

Resolve 15 Beta 5
GTX 1080 Ti 11GB

The same problem, reproducible 100% of the time (in fact I can't avoid it in any way) as soon as I increase project resolution to 6K DCI (6144x3240). Working with 6K RED RAW.
Pawel Achtel ACS B.Eng.(Hons) M.Sc.
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Miguel Ibáñez

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Re: Error Code: 77.

PostSat Jul 07, 2018 8:40 am

Beta 15.beta 6 we continue with the same error
Beta 15.beta 6 seguimos con el mismo error
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Josef Pöllmann

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Re: Error Code: 77.

PostMon Jul 09, 2018 9:14 am

In 15b6 it happened today after a long time without when I tried to stabilize a clip which I previously reversed at 100% speed using the Retime Controls. No error if I stabilize the same clip in normal direction and speed. No problem to reverse the clip after stabilization.

I don't do that again.... :)

Regards

Josef
DaVinci Resolve 18.6.5 Studio on a HP Z 420, 128 GB RAM, 500 GB SSD, 2x4 + 1x2 TB Media, RTX4060TI 16GB, 551.61 Studio, W10 for Workstations 22H2 - www.muehldorf-tv.de
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Re: Error Code: 77.

PostWed Jul 11, 2018 9:58 am

Happened to me today too (Beta 6) without even doing the editing, just importing footage (4K HEVC 10bit - normally no issues at all). Windows updated last night though to April version, that killed OpenCL (which I've fixed) but now this error too.
System: 16 core (24 thread) Intel i9 13900K, 64GB Ram DDR5 3200, M.2 NVME System Drive, M2. NVME Project Drive, RTX 4090
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Tony Hailstone

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Re: Error Code: 77.

PostWed Jul 11, 2018 1:03 pm

I've kinda - but not completely - solved the problem, well at least for my scenario.

Turns out the most recent Nvidia driver is incompatible with Resolve 15.X driver version 24.21.13.9836 (398.36). I rolled back the driver to 23.21.13.9077 (390.77) and the GPU error has gone.

HOWEVER....

I did get a BSOD about 20-minutes later. I wasn't using Resolve at the time (but was open in the background) so it may or may not be related. I blame Windows April 2018 update - nothing but trouble.
System: 16 core (24 thread) Intel i9 13900K, 64GB Ram DDR5 3200, M.2 NVME System Drive, M2. NVME Project Drive, RTX 4090
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Dominic Ryan

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Re: Error Code: 77.

PostFri Jul 13, 2018 2:48 am

I started getting this error today too on a project I've been working on for a week or more. I created the project using 15 B4, updated to 15 B6 a few days ago.

Same issues as above in that crash was not related to a specific clip or operation. Rebooting did not fix the issue, however (so far so good) reinstalling the 398.11 Nvidia drivers has stopped. See how it goes.
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René Froehlich

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Re: Error Code: 77.

PostSun Aug 05, 2018 1:28 pm

Hi again, I now installed Version 15 beta 7 and get the Error Code 77 during stabilizing a clip with GPU acceleration enabled. (Latest NVIDIA Driver 398.82 as well 398.36 and 398.11).With GPU acceleration disabled, no problems. The same impact with with Version 15 beta 5 and 6. Version 14 works fine.
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Re: Error Code: 77.

PostTue Aug 07, 2018 8:09 am

I have just swapped back to beta 6, as there are few things that I am doing with a project where issues with beta 7 (lost ability to shuffle clips between other clips along time line) and beta 8 (issue with JKL in Color page) get in the way somewhat.

So, with beta 6, I every now and again get this issue with Code 77 The GPU failed to perform image processing because of an error, and then unable to close the Analyzing... window, necessitating I force-close using Windows End Task.

I see some people have reported this with beta 7. Does anyone experience this issue with beta 8?
Cass Cassim
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René Froehlich

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Re: Error Code: 77.

PostTue Aug 07, 2018 4:23 pm

Hello, now I have installed version 15 beta 8. The problem is solved! I was unable to reproduce the error again. The stabilization works perfectly with GPU acceleration enabled. Many thanks to Blackmagic!
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easycass

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Re: Error Code: 77.

PostTue Aug 07, 2018 9:11 pm

René Froehlich wrote:Hello, now I have installed version 15 beta 8. The problem is solved! I was unable to reproduce the error again. The stabilization works perfectly with GPU acceleration enabled. Many thanks to Blackmagic!


Thank you so much for the information...
Cass Cassim
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Website: http://www.ePhotoQuest.com
Instagram: https://www.instagram.com/cassimages/

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Ignacio Carrere

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Re: Error Code: 77.

PostSun Aug 19, 2018 8:46 pm

Hi, I´ve got just that error now, using Resolve Studio 15 (full). I was trying to use the stabilizer with 1920x1080 XAVCs files (of a Sony A7s). Now is hanged
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Re: Error Code: 77.

PostMon Aug 20, 2018 1:55 am

I upgraded from Studio 14.3 to Studio 15 the day it was released and have had no problems. Today I noticed that most of the stabilization that I had done on a 55 minute long project using DR 14.3 had disappeared. When I tried to re-stabilize one of the clips, I received the Error Code 77 and the machine locked up. I haven't tried again. Files are from a Sony FS700 AVCHD codec.
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Colin Usher

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Re: Error Code: 77.

PostFri Aug 24, 2018 12:01 am

Had another go at stabilizing a clip. I am using DR 15 Studio. First attempt the stabilization was not good. (This clip had been stabilized previously in DR 14.3 Studio and worked perfectly but the stabilization disappeared when I changed to DR 15 Studio) Tried again and received the Error Code 77 and the computer locked up. Had another attempt and the program crashed. I used the stabilizer on a lot of clips with perfect results in DR 14.3 Studio but in DR 15 Studio my experience has not been good. Am I the only one having this problem?
Win 10 Pro 64bit, Intel i7-8700k@3.7GHz, 6 Core, 12 Thread, Memory 32 Gig, GeForce 1080, 8 GB GDDR5x, 10 Gbps Memory Speed, SSD's, BM Mini Monitor 4K, ASUS 32'' 4K Grading Monitor. Davinci Resolve 15 Studio and 16 Studio
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Uli Plank

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Re: Error Code: 77.

PostFri Aug 24, 2018 2:07 am

I'm currently working on a project where I need to stabilize dozens of clips from a Sony A6500 and they all work fine. I re-wrapped them from mp4 to mov, though.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

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Colin Usher

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Re: Error Code: 77.

PostFri Aug 24, 2018 2:37 am

I am wondering if it is because they were originally stabilized with DR 14.3 Studio. When I switched to DR 15 Studio most of the clips that had been stabilized lost the stabilization. The problem is happening when I try to re-stabilize the clips.
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Uli Plank

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Re: Error Code: 77.

PostFri Aug 24, 2018 5:33 am

Can you try to reset the stabilization data (upper right in stabilizer, clear all tracking points), even if there is none?
Last edited by Uli Plank on Fri Aug 24, 2018 7:12 am, edited 1 time in total.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

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Pavel Lavrov

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Re: Error Code: 77.

PostFri Aug 24, 2018 5:36 am

Sometimes it works for me after I trim a clip a bit.


Sent from my iPhone using Tapatalk Pro
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Colin Usher

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Re: Error Code: 77.

PostFri Aug 24, 2018 1:23 pm

Thanks Uli and Pavel for your advice. Tried your methods and DR 15 still crashed however it did give me the idea to reinsert the clip into the timeline and try again. This time the stabilization worked perfectly. What I can deduce is that when I upgraded to DR 15 Studio the stabilization disappeared on most of the clips that I had stabilized when the project was completed using DR 14.3 Studio. For projects started on DR 15 the stabilization works well.
Even though there was no sign of stabilization having been done to the clip, there must be some hidden data referring to the clip even after clearing (resetting). This then corrupts the new attempt to re-stabilize with DR 15. This may turn out to be a pain for users down the track if they need to revisit a project completed on an earlier Davinci version.
Thanks for your help.
Win 10 Pro 64bit, Intel i7-8700k@3.7GHz, 6 Core, 12 Thread, Memory 32 Gig, GeForce 1080, 8 GB GDDR5x, 10 Gbps Memory Speed, SSD's, BM Mini Monitor 4K, ASUS 32'' 4K Grading Monitor. Davinci Resolve 15 Studio and 16 Studio
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Pavel Lavrov

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Re: Error Code: 77.

PostSat Aug 25, 2018 2:32 am

Also for anyone else having same error, try copy pasting (or Alt + Drag ) to duplicate the clip and then stabilize it.


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Pavel L
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Tyson O'Ham

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Re: Error Code: 77.

PostSat Sep 01, 2018 9:53 pm

Having this happen on every clip I enable GPU stabilization on. Working around by using cpu or the legacy stabilizer.

Any known fixes yet?
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Re: Error Code: 77.

PostTue Sep 25, 2018 11:41 pm

I am not stabilizing any footage, doing an export I am at %68 export and I am having this problem.
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JL Bolden

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Re: Error Code: 77.

PostWed Sep 26, 2018 12:40 pm

I figured out what my issue was, something I will chop up to a rookie mistake. I was overwhelming my ASUS Nvidia 1070 by using the Red Denoiser and the Davinci Denoiser. Once I turned the Red Denoiser to the minimum from Maximum the file encoded fine.
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Jarryd Hall

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Re: Error Code: 77.

PostFri Sep 28, 2018 7:25 am

Hey Peter, I'm working on a broadcast show and I cannot get Resolve 15 to stabilise *any* clip without throwing an error 77 and freezing. Is there anything I can provide to help get this bug fixed? :)
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Re: Error Code: 77.

PostThu Mar 21, 2019 8:20 am

Im getting the error 77 code aswell when adding the noisereduction (some times have worked). I have only 8k and 6k .r3d ith the project and apart from render out clips with noisereduction everything is quiet fast and responsive in terms of playback experience.

Im running
windows 10 pro. Version 10.0.17763 Build 17763
Name NVIDIA GeForce GTX 1080 Ti 11GB ram.
Driver Version 419.17
Davinci Resolve Studio 15.4.006

The workstation is from supermicro with dual cpu's and 64gb ram working with the footage of an local qnap server.

Seams like there have been some slowdowns on the Davinci 15.3 so I have not installed that yet.
Do you think that might fix this issue?
Resolve Studio 18.5, Studio driver 536.99
Supermicro 2 Intel Xeon E5-2687W 3.10GHz processors. 64GB ram. GTX 1080Ti GPU Samsung PM893 SSD for system, Intel ssd for cache. Windows 10 pro. Qnap gnap TS-1685 for media. 925MB/s & 1062MB/s
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Alessandro Fontana

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Re: Error Code: 77.

PostMon Apr 08, 2019 5:11 pm

I have the same problem with all last version of Resolve.
I have one Quadro M5000 and two GTX 1080 Titan Black; if I use the GTX for rendering Resolve and system goes to crash (also with 2k project); if I use only the Quadro M5000 (rendering Cuda manual option on the preference) I haven't issue.

Resolve 15.3 Studio, Windows 10 Pro, Nvidia 419.67 (...but same issue with other driver), Desktop Video 11.1, Intensity Pro 4K.

alessandro
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Chad Mumford

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Re: Error Code: 77.

PostFri May 17, 2019 11:30 pm

Resurrecting this issue.

We have this happening on all of our machines that are using 2080ti's. The only system that seems to be immune is one running a single P5000. It occurs when both rendering from the deliver page and caching. It has been an absolute pain.

It happens on a variety of different shots but you can guarantee it will happen on 4K shots with both dissolves and noise reduction.

Our Nvidia drivers are up to date and we are on Resolve 15.3.

Thank you for your time.
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Re: Error Code: 77.

PostWed May 22, 2019 1:15 pm

Just updated from 15.2.3 to 16 b3, due to the need to work with BRAW. Can't use fusion to key anymore, always getting Error 77. Tried Chroma Key and Ultra Key.

Win 10, i7 5960X, GTX970, 32GB RAM, Intensity Pro 4K - All up to date.
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filmmakeranto

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Re: Error Code: 77.

PostSat Aug 03, 2019 2:21 pm

Ok! This is a known issue and I have a 28 minute GH5 footage in timeline. So has anyone got any solution?
On DR 16 beta 6.
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amsh89es335

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Re: Error Code: 77.

PostSun Aug 04, 2019 2:12 am

I keep getting this code randomly with Red r3d files.
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Jorgelol

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Re: Error Code: 77.

PostMon Nov 18, 2019 9:29 pm

Just got it myself when trying to apply an OFX Color Transform effect to a 5K R3D clip. The message popped up when trying to scrub the clip on the color page.
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Brian Gordon

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Re: Error Code: 77.

PostSun Dec 22, 2019 1:45 am

I just upgraded to 16.1.2 and enabled the "Decompression and Debayer" option in the preferences - decode options settings. When I try and play sample red footage, I get the Error 77 message and the picture locks up until Resolve is restarted. The footage was downloaded from the red.com/sample-r3d-files page and is the HELIUM 8K S35 footage. I am running a Windows 10 box with an RTX 2080ti and a Blackmagic Decklink 4k 12G Extreme video card.
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Rohit Singhal

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Re: Error Code: 77.

PostMon Dec 23, 2019 10:01 am

can you post the logs from 16.1.2?
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Michael_Andreas

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Re: Error Code: 77.

PostMon Dec 23, 2019 1:00 pm

Brian Gordon wrote:I just upgraded to 16.1.2 and enabled the "Decompression and Debayer" option in the preferences - decode options settings. When I try and play sample red footage, I get the Error 77 message and the picture locks up until Resolve is restarted. The footage was downloaded from the red.com/sample-r3d-files page and is the HELIUM 8K S35 footage. I am running a Windows 10 box with an RTX 2080ti and a Blackmagic Decklink 4k 12G Extreme video card.


There are 8 different files on that webpage identified as "HELIUM 8K S35". I happened to have 3 of them, which I loaded into the Media page and played without failure with the settings you mention, this on my lower-spec'd GPU. It may be necessary to know
(1) exactly which ONE of the EIGHT did you have problems with?
(2) what is your system configuration, including NVIDIA driver?
_________________________________________________
DR Studio 17.4.1 Win10Pro 21H1/19043.1320 - i7-6700K@4GHz, 32GB RAM
RTX 2070 8GB, "Studio" driver 472.39
OS,Library: 1TB SSD - Project: 1TB SSD - Cache: 1TB NVMe
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Matt_55

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Re: Error Code: 77.

PostSat Jan 04, 2020 2:53 am

updated the software, first time user and getting the error code above
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Brian Gordon

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Re: Error Code: 77.

PostSun Jan 12, 2020 6:29 am

Michael_Andreas wrote:
Brian Gordon wrote:I just upgraded to 16.1.2 and enabled the "Decompression and Debayer" option in the preferences - decode options settings. When I try and play sample red footage, I get the Error 77 message and the picture locks up until Resolve is restarted. The footage was downloaded from the red.com/sample-r3d-files page and is the HELIUM 8K S35 footage. I am running a Windows 10 box with an RTX 2080ti and a Blackmagic Decklink 4k 12G Extreme video card.


There are 8 different files on that webpage identified as "HELIUM 8K S35". I happened to have 3 of them, which I loaded into the Media page and played without failure with the settings you mention, this on my lower-spec'd GPU. It may be necessary to know
(1) exactly which ONE of the EIGHT did you have problems with?
(2) what is your system configuration, including NVIDIA driver?


Apologies for the delayed response, holidays.

1. The ONE of EIGHT files was named H001_C001_1215VG_001.R3D and was in a folder titled "epicw8k-standard-24fps-7to1redcode_16x9". It's the city skyline to the right of the snow covered monkey in the pool clip. The similarity in specs for the other clips fooled me in to thinking this wasn't necessary info.

2. Computer specs: 7980xe Skylake X 18-Core on a ROG Rampage VI Extreme with 64 gb of Corsair dominator platinum 64gb (4x16gb) ddr4 3200mhz ram. The media drive is a 1TB Samsung 970 pro NVME and the system drive is a Crucial MX500 2TB. I am running Windows 10 with an RTX 2080ti card running driver 26.21.14.4166. The video card is a Blackmagic Decklink 4k 12G Extreme video card going sdi to an FSI broadcast monitor and and HDMI to a UHD LG OLED client montior. I have an XMP profile setup in my bios, but otherwise stock.

Additional info: My timeline settings are set to the 8k resolution of the source clip. The 12G Extreme is sending a UHD signal to the client monitor and a real time down convert to 1080p for the FSI. There is no scaling on the output so there is cropping to the UHD resolution. I have no color grade on the clip and was only testing the new driver for playback performance at this point.

Some new info I came across is in the article from Puget systems that seems to suggest the "Decompression and Debayer" setting can actually cause worse performance on multi-core machines. Their tests were on an 24 core AMD TR 3960X.

https://www.pugetsystems.com/labs/artic ... ents-1645/

I have dropped my setting back to "Debayer" and so far the issue is resolved and the system is stable.
Brian Gordon
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