Issue of starting Resolve 14 / 15 Beta on Win10

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miaoqi

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  • Joined: Thu May 17, 2018 1:16 am
  • Real Name: Miaoqi Zhu

Issue of starting Resolve 14 / 15 Beta on Win10

PostThu May 17, 2018 1:26 am

I am trying to run DaVinci Resolve 14 and/or 15 Beta on a PC laptop with NVIDIA Quadro P5000 GPU. The OS is Windows 10 64-bit.

The installation was fine, but there seemed to be a “warning” about the GPU during configuration right after installation. The app has not been able to be up running ever since. Basically, when you click on Resolve's icon on the Desktop, nothing happens.

Interestingly, once I go back to the integrated Intel HD card, Resolve runs.

In order to fix it, I have installed the latest GPU drive from the official site; however, the issue remains.

Any suggestions on how to fix it?

Thanks a lot!
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Peter Chamberlain

Blackmagic Design

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Re: Issue of starting Resolve 14 / 15 Beta on Win10

PostThu May 17, 2018 6:20 am

Please detail CUDA and Nvidia drivers, exact window and Resolve versions, and grab logs.
info here.
viewtopic.php?f=21&t=69837
DaVinci Resolve Product Manager
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miaoqi

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  • Real Name: Miaoqi Zhu

Re: Issue of starting Resolve 14 / 15 Beta on Win10

PostFri May 18, 2018 2:56 am

Hi,

CUDA version: release 9.0, V9.0.176;

Nvidia driver version: 385.54

Windows version: Windows 10 Pro (10.0.16299 Build 16299)

Resolve version: Resolve 14

Report: Since no URL can be posted here, I will send a message.

Thanks!
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miaoqi

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  • Joined: Thu May 17, 2018 1:16 am
  • Real Name: Miaoqi Zhu

Re: Issue of starting Resolve 14 / 15 Beta on Win10

PostWed May 23, 2018 5:13 pm

Hi, any updates? :)

Thanks!

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