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Heavily distorted / overdriven sound with Beta 3 on .mov

PostPosted: Wed May 23, 2018 2:10 pm
by Manuel Geissinger
Hi there,

I like the Beta 3, it performs much smoother on my system. Overall very pleased.

However we got an issue with importing .mov files from cheaper cameras. The audio track is completely overdriven and distorted, reducing the volume doesn't help. We're unsure where this is coming from and are falling back to separating audio and video beforehand in Studio One.

I'm sorry I can't tell you the exact codec details atm, I'll try to find out and add them.

Thanks,
Manuel.

Re: Heavily distorted / overdriven sound with Beta 3 on .mov

PostPosted: Fri May 25, 2018 7:15 pm
by Manuel Geissinger
Here is some codec info

Image

Re: Heavily distorted / overdriven sound with Beta 3 on .mov

PostPosted: Sat May 26, 2018 9:19 am
by Uli Plank
Thats a very uncommon sample rate you got there. Try to convert to 48 kHz.

Re: Heavily distorted / overdriven sound with Beta 3 on .mov

PostPosted: Wed May 30, 2018 12:20 pm
by Manuel Geissinger
Uli Plank wrote:Thats a very uncommon sample rate you got there. Try to convert to 48 kHz.


Did you mean to convert it before bringing it into Resolve? I mean that's pretty much what we did but it's not a perfect solution.

I know, Resolve is used for top-notch movies and shows, but there's also a very broad range of customers that need to get work done on the material they bring to us - which ranges from smartphone cameras over "Nikon Coolpix" to bridge cameras. These "small fish" are important for us and it would be great to have at least some kind of support within Resolve Studio. We're looking pretty stupid when a video/audio that just played fine in Windows Media Player starts to sound like combining a cat and a circular saw in our professional editing software.

Anyway, I just came here to say that the guy didn't return yet, so there's still no material I could provide.