DaVinci Resolve 14 won´t open

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

Beto3220

  • Posts: 3
  • Joined: Wed Jun 20, 2018 2:17 am
  • Real Name: Roberto Ramírez

DaVinci Resolve 14 won´t open

PostWed Jun 20, 2018 2:31 am

My resolve 14 won´t open, i tried to see if in the task manager it´s running but nothing happened.

I have a windows 10 with nvidia quadro p400 2gb


Here is the log:

https://drive.google.com/open?id=1oGkFD ... Beb0JMWO9I
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 13937
  • Joined: Wed Aug 22, 2012 7:08 am

Re: DaVinci Resolve 14 won´t open

PostWed Jun 20, 2018 9:29 am

Roberto, your GPU is not powerful enough.

You can find a configuration guide here, in the centre section, that describes the min configs.
https://www.blackmagicdesign.com/suppor ... and-fusion
DaVinci Resolve Product Manager
Offline

Beto3220

  • Posts: 3
  • Joined: Wed Jun 20, 2018 2:17 am
  • Real Name: Roberto Ramírez

Re: DaVinci Resolve 14 won´t open

PostWed Jun 20, 2018 4:12 pm

So you’re telling me that the reason for not opening resolve is the gpu? But at first I work in the same computer and I didn’t have problems with the GPU
Offline
User avatar

Uli Plank

  • Posts: 21635
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: DaVinci Resolve 14 won´t open

PostThu Jun 21, 2018 4:31 am

Resolve is very GPU intensive, don’t make conclusions based on other software.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G
Offline

Beto3220

  • Posts: 3
  • Joined: Wed Jun 20, 2018 2:17 am
  • Real Name: Roberto Ramírez

Re: DaVinci Resolve 14 won´t open

PostThu Jun 28, 2018 5:25 pm

I’m not making conclusion based in other software, the question is why i work normally first and the other day resolve won’t open. My question is if this happened because the GPU is below the requirements.
Offline
User avatar

Uli Plank

  • Posts: 21635
  • Joined: Fri Feb 08, 2013 2:48 am
  • Location: Germany and Indonesia

Re: DaVinci Resolve 14 won´t open

PostFri Jun 29, 2018 2:48 am

The problem is like this: there is no clear dividing line between functioning or not functioning on underpowered hardware. You may just add one little extra task or one a bit more demanding format or length of clip or whatever and it quits. What can BM do other than telling you what's really needed?

They could strictly have the software announce: "your computer is not up to spec" and refuse to start. But then many might complain: "but it still worked the other day". Just accept that you are on your own if your hardware is not up to spec. It may work to a certain point, but I'll not be reliable.

Try 12.5, it's easier on the hardware and still available.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: DaVinci Resolve 14 won´t open

PostFri Jul 06, 2018 3:57 am

The Quadro P400 has CUDA Compute capability 6.1. And it appears to have 2GB of VRAM.

So it should be fine for general HD workflows in Resolve 14 and 15.

And, it was working fine up to 6-13-2018.

It stopped working when you next tried to run Resolve on 6-19-2018.

So the million dollar question is: what changed on your system between 6-13 and 6-19?

Did you do a Windows update? An NVIDIA driver update? Something else?

Did you perhaps add another display? Or move the existing display to another display port on the PC?

I also notice you have forced GPU mode to OpenCL. That GPU should work better with CUDA, if you have a current NVIDIA driver loaded.
Dwaine Maggart
Blackmagic Design DaVinci Support

Return to DaVinci Resolve

Who is online

Users browsing this forum: ghost355, Google [Bot], MAREYUS, Omar Mohammad, panos_mts and 188 guests