Crash Resolve 15 - Corrupt Projectfile

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

thomasfenk

  • Posts: 1
  • Joined: Fri Aug 31, 2018 5:24 pm
  • Real Name: Thomas Fenkart

Crash Resolve 15 - Corrupt Projectfile

PostFri Aug 31, 2018 5:43 pm

Hi all
i have an urgend issue. Film-Delivery is on Sunday, but our project is corrupt.
In Davinci Resolve 15 we did Painting on a RED File, with the paint node in fusion.
DR crashes. Its unable to load again the project file without crashing.
We did an export/import (drp), but its also fails.
We work with a Postgres Database.
Database Optimisation didnt resolve the problem.

How i can get this project running again?
https://drive.google.com/file/d/1ztk2eW ... sp=sharing

Thanks for helping
best regards thomas
Offline

ryan_enharmonic

  • Posts: 2
  • Joined: Mon Sep 10, 2018 9:01 pm
  • Real Name: Ryan Stauffer

Re: Crash Resolve 15 - Corrupt Projectfile

PostMon Sep 10, 2018 9:33 pm

Second this issue. We have a similar problem, which began when we were using a LatLong Patcher and Paint node to work with some 360 video footage in Fusion. MediaIn is a ProRes .mov file.

We have attempted multiple solutions:
- Export / import the DRP
- Disable GPU use in Fusion
- Open project in Read Only mode
- Archive the project and restore from the archive

All still result in an immediate crash -- giving us no ability to remove/disable the offending Fusion comp.
Here's a sample crash report:
https://docs.google.com/document/d/1OoX ... MZO-oy6qiI

If we come up with a solution, we'll definitely post it.

Thanks for the help,
Ryan
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Sep 11, 2018 3:37 am

@Thomas: You indicated that you needed this sooner. If it would still be helpful for you, let me know.

@Ryan: That crash report is not helpful for us. We need a Resolve diagnostics log file.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

ryan_enharmonic

  • Posts: 2
  • Joined: Mon Sep 10, 2018 9:01 pm
  • Real Name: Ryan Stauffer

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Sep 11, 2018 7:41 am

@Dwaine,
Is this the Resolve diagnostics log file you're looking for? I purposely replicated the crash again so an example should appear at the bottom of the log.

https://drive.google.com/file/d/1W_RiHP ... sp=sharing

(Generate by running /Library/Application Support/Blackmagic Design/DaVinci Resolve.app)

Thank you for the help
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Sep 11, 2018 5:59 pm

No, that's not it either.

When you restart Resolve, load a project or start a new project, and in the Resolve Help menu, select "Create Diagnostics Log on Desktop". That's the log file we want.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

slutsteg

  • Posts: 21
  • Joined: Wed Aug 15, 2018 9:51 am
  • Real Name: Tobias Ohls

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Sep 18, 2018 8:42 am

Same problem here. R3D and paint effect crash!

Attached the diagnostics Log
Attachments
DaVinci-Resolve-logs-20180918-103403.zip
(918.52 KiB) Downloaded 62 times
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Sep 18, 2018 10:13 pm

@Tobias: Download and install 15.1 again. You are using an earlier build, 24, which has issues.

If you download 15.1 now, it will be build 25 and should work.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline
User avatar

Robert A. Ober

  • Posts: 134
  • Joined: Thu Oct 11, 2012 9:42 pm

Re: Crash Resolve 15 - Corrupt Projectfile

PostWed Sep 19, 2018 12:19 am

Dwaine Maggart wrote:@Tobias: Download and install 15.1 again. You are using an earlier build, 24, which has issues.

If you download 15.1 now, it will be build 25 and should work.


Dwaine,

This is disturbing. How would one know to update?

Unless something has been added recently, there is nothing to tell the user that there is an update like in most applications today, including Pro apps such as Avid Media Composer.

If you folks are going to release new builds, particularly ones that correct bugs, you should rev the product version, such as 15.1.1 and 15.1.2 .

Sincerely,
Robert A. Ober
PS: I supported the Windows 95 Technical Beta while at Microsoft so I have some experience in this area.

tizo coto

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Oct 16, 2018 1:32 am

hi, I have the same problem. I use the clone tool and when I go to the color window, it closes automatically. I'm working with prores files on a macbook pro mid 17 2.9 radeon 560.
Tizo
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 11296
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Crash Resolve 15 - Corrupt Projectfile

PostTue Oct 16, 2018 11:43 pm

Logs?
Dwaine Maggart
Blackmagic Design DaVinci Support

Return to DaVinci Resolve

Who is online

Users browsing this forum: Bing [Bot], Cre8iveMedia, Google [Bot], goto11, Howard Matthews, JDBoyd, panos_mts, shebbe and 228 guests