Resolve 15.1.025 Stopped working (Crash on start)

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Cary Knoop

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Resolve 15.1.025 Stopped working (Crash on start)

PostMon Sep 24, 2018 10:06 am

Resolve 15.1.0.25 stopped working and crashes on startup. I tried to uninstall and reinstall but nothing works. Obviously, it is stopping me 100% from using Resolve.

Crash:

Unhandled exception at 0x00007FFDBCC9A388 in Resolve.exe: Microsoft C++ exception: FhG::IISException at memory location 0x0000000B2BDFEFC8. occurred

Call Stack:

call-stack.jpg
call-stack.jpg (82.69 KiB) Viewed 774 times


It seems related to some hash check failure for EasyDCP.

Environment:

Windows 10 Pro - 1803
Threadripper 1950X - 64GB
2 x 1080 TI

Attached are the dump and log files.
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Dump and log files.zip
(111.05 KiB) Downloaded 198 times
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Martin Schitter

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Re: Resolve 15.1.025 Stopped working (Crash on start)

PostMon Sep 24, 2018 10:55 am

sounds like a really nasty issue.

btw. this very accurate bug report reminds me, that it could be useful for the resolve developers, if we would try to attach rr crash recordings or a similar windows counterpart beside the simple stack traces to analyze actual issues in a more efficient and easier reproducible manner.
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mister_cg

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Re: Resolve 15.1.025 Stopped working (Crash on start)

PostMon Sep 24, 2018 5:40 pm

Since 15.1.0025 Davinci Resolve Studio does not start at all.
All versions before were working without any issue on the startup.
There seems to be major change causing this issue.
Also clean install did not help. The only change was to fallback to 15.0.0088.
Please fix the issue in latest version.
MySystem:
SW: Davinci Resolve Studio v15.0.0088 (because v15.2.2.007 is crashing!)
CPU: AMD Phenom II X6 1100T
GPU: Radeon RX580 8GB (OpenCL 25.20.15011.1004)
RAM: 16GB
OS: Windows 10 Pro 64bit installed on SSD
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Cary Knoop

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  • Joined: Sun Mar 12, 2017 6:35 pm
  • Location: Newark, CA USA

Re: Resolve 15.1.025 Stopped working (Crash on start)

PostThu Sep 27, 2018 9:31 am

I can confirm the problem fixed in 15.1.1

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