15.1 deliver renders no audio in Ubuntu 18.04

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Tukcedo

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15.1 deliver renders no audio in Ubuntu 18.04

PostTue Sep 25, 2018 8:16 pm

Hey guys,

Just noticed on rendering the first project in 15.1 that I'm not getting any audio!

In Edit all is fine and during render the control room displayed at the right hand bottom shows audio levels moving.
The strange thing is that when I play the video in the Totem movie player, it starts as "muted", but turning up the volume has no effect.

Things I checked:
- Other videos play sound
- No clips are muted (Edit, Deliver)
- Global mute is off (Deliver)
- Export audio is checked
- Output Track 1 is set to Main 1 (Stereo)

I don't get it. This used to work great in 15.03 ...

NoAudio1.png
NoAudio1.png (57.73 KiB) Viewed 1649 times

NoAudio2.png
NoAudio2.png (16.51 KiB) Viewed 1649 times
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7
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Tukcedo

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostWed Sep 26, 2018 6:20 pm

CONFIRMED

DR 15.0 rendered with sound without changes to settings.
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7
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Tukcedo

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostSat Sep 29, 2018 12:48 pm

Tukcedo wrote:CONFIRMED

DR 15.0 rendered with sound without changes to settings.


UPDATE 29/09/2018: Situation is the same in 15.1.1.005 :? I'm going to create a debug log and contact one of the BMD people about it ...
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7
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MannyL358

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostTue Oct 02, 2018 4:17 am

Hi,

I'm running windows 10 and have the same issue.

I can play the edit and all sounds great. However, I don't get any sound when I render.

This just started happening when I upgraded to the latest release 15.1.1

I have the studio version with dongle.

If anyone has a solution please share it.

I tried uninstalling the Fairlight audio accelerator driver but it's still not working.
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Tukcedo

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostTue Oct 02, 2018 8:25 pm

I already sent Rohit of BMD a message to alert them to this condition.

MannyL358 wrote:I'm running windows 10 and have the same issue.


So when you remove the 15.1.x version and re-install 15.0.2 or so, it all comes back, right?
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7
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MannyL358

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostFri Oct 05, 2018 7:35 pm

Tukcedo wrote:So when you remove the 15.1.x version and re-install 15.0.2 or so, it all comes back, right?


Yes, I rolled back to 15.0 from 15.1.1 and the sound is now rendering with the video.
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Tukcedo

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostFri Oct 19, 2018 8:41 pm

UPDATE: still not fixed in 15.1.2. Going to create a new thread clearly labelling this as BUG REPORT ...
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7
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MannyL358

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostThu Nov 15, 2018 4:04 am

Tried the new version 15.2 to see if it fixed the audio issue (audio not included in final render) and I'm sad to say it doesn't.

I removed the working version 15.01 and did a clean install.

This is pretty frustrating... if anyone has the solution please share.

Thanks!
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MannyL358

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostMon Nov 19, 2018 3:55 am

Found out what the issue is with the windows version.

When choosing any of the "Default" or "Custom" export presets the "Export Audio" defaults to the Linear PCM Codec instead of the AAC Codec.

I now have to re-save all my custom render presets. It seems like with very update I have to redo all my presets.

Anyway, thought I'd post it in case anyone has the issue.
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Tukcedo

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Re: 15.1 deliver renders no audio in Ubuntu 18.04

PostFri Nov 23, 2018 5:53 pm

MannyL358 wrote:When choosing any of the "Default" or "Custom" export presets the "Export Audio" defaults to the Linear PCM Codec instead of the AAC Codec.


In the Lite version for Linux, that is all I can select, the Linear PCM Codec and that worked fine with 15.0 and started breaking with 15.1 onwards, Just tried 15.2 and it's still the same :cry:
HW: Dell XPS15, i7-8750 6 core, 32Gb RAM, 1Tb SSD
GPU: NVIDIA GeForce 1050Ti 4Gb on 4K
SW: DVR 16.1.1.005 Lite on CentOS 7

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