DaVinci Resolve 15.1.1 keeps crashing

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sposnjak

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DaVinci Resolve 15.1.1 keeps crashing

PostSun Sep 30, 2018 6:30 pm

Hi!

If I create new project and then add solid color Resolve crashes.

The logs can be found here: https://drive.google.com/open?id=1IBWen ... Fjx7eFMYog

Can somebody provide some info why this is happening? Thank you!
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dhedley

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostThu Nov 15, 2018 6:12 pm

I am having the same problem. I add a solid color and bang, it's gone. Sometimes, it happens when I try to change the size. It is happening on all my projects, even something that is brand new and has barely anything in it.
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Peter Chamberlain

Blackmagic Design

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostThu Nov 15, 2018 8:30 pm

Donna, if 15.2 doesn’t address your issue please review
viewtopic.php?f=21&t=71894
DaVinci Resolve Product Manager
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dhedley

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostFri Nov 16, 2018 4:35 pm

Hi,
I just updated Resolve to 15.2.0.033 and it still does not work.
Up till yesterday, I did not have this problem. Now, it crashes when I try to use a solid colour. I add a solid colour to the timeline, even save the file, but once I try to change something about the gradient, it shuts down. I even tried adding a different Generator item, and the same thing happened.
I just tried it again and added the solid colour, changed the colour, saved the file, tried to scrub over it, and it crashed.
I opened other projects, and even created a brand new project and the same thing happened.
I am not sure how to find the required information, but here is what I have.
My computer is a Microsoft Surface Book.
• Intel® Core(TM) .5-6300 CPU @ 2.40 GHz 2.50
• Windows 10 Pro 1803
• 64 bit
• 8 GB Ram

Below is a link to download the diagnostic results, the export of the project I am working on, and details about the graphics card.

https://wetransfer.com/downloads/f16596 ... 129/553039

Thanks in advance for any help you can give me.

Donna
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rgrieder

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostMon Nov 26, 2018 9:31 am

Hello

I experienced this crashing issue with a "Solid Color" (and a "Window") last weekend with a new Project in DVR 14.3!
What happened since I last used "Solid Color" successfully in a project in April/Mai 2018? Two weeks ago, Windows Update upgraded my Workstation from 17/09 to 18/03!
Upgrading DVR 14.3. to 14.3.1 didn't help. I experienced that after opening my old project from April/Mai DVR closed after the whole project was loaded.
For me it looks like a problem, where the OS-Version plays an important role - regardless of the DVR-Version.
So far, I haven't risked to upgrade to DVR 15.x.

Hope my experience can help finding the root cause.

Regards

Roger
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rgrieder

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostThu Jan 03, 2019 12:56 pm

Today upgraded to DVR 15.2.2. No Progress on this issue. DVR still crashing when inserting a solid colour Generator or opening older Projects which contain solid colour Generators.
There is a small Progress: DVR is not quitting without any notification. It's running into the Problem Report Window, where you can send a Problem Report to Blackmagic!
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rgrieder

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostThu Jan 03, 2019 2:52 pm

Here an excerpt from a ResolveDebug_Cx-Logfile after loading an older Project which contains "solid colour" Generators:
[0x000017d8] | SyManager.ProjectManager | INFO | 2019-01-03 13:24:39,641 | Loading project (Turnerabend 2018) from database (db_01) took 879 ms

[0x000017d8] | SyManager.Signals | INFO | 2019-01-03 13:24:39,761 | Current project pointer (Turnerabend 2018) is changed

[0x000017d8] | SyManager.Signals | INFO | 2019-01-03 13:24:39,761 | Current timeline pointer (Timeline 1) is changed



Some required information is missing for email crash report, the crash archive will not be updated


==========[CRASH DUMP]==========
Please send this to support:

#TIME Thu Jan 03 13:24:39 2019 - Uptime 00:00:18 (hh:mm:ss)
#PROGRAM_NAME DaVinci Resolve v15.2.2.007 (Windows/MSVC)

00007FF6335F1D1A
00007FF6335CD702
00007FF6335CCF0A
00007FF6335CC17A
00007FFE3D89BCF0
00007FFE41312757
00007FFE412FAB46
00007FFE4130ED3D
00007FFE41276C86
00007FFE4130DC6E
00007FFE135E81D8
000000B5858FC140
00000246642937C8
00000246642946F0

================================
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bobodes

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostMon Jan 21, 2019 10:40 am

I have the same issue with Resolve 15.2.2 on my Windows Tablet.
Resolve is crashing by inserting a Solid Color, while inserting mp4 files is working well.

Thinkpad Tablet X1 Gen 3
Intel Core i5-8250U 1.60 Ghz
Intel® UHD Graphics 620
8 GB RAM
Windows 10 Pro (17763.253)

(I don't expect big things from this slim hardware, but it's a fantastic mobile working solution for small tasks and creating solid colors is very basic.)
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Uli Plank

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostTue Jan 22, 2019 1:53 am

What if you import solid colors as stills? Your hardware is really, really limited and you may need a workaround.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G
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bobodes

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostThu Jan 24, 2019 11:09 pm

Solid colors as stills is working initially, but at the latest by switching to Fusion Mode it will crash again. Uli, you are right of course, the hardware is limited, but as I said, it would be a fantastic mobile working solution for small tasks. Thank you anyway.

For those with similar requirements and limitations, Fusion 9 is running more stable on my X1 tablet, so it's possible to do simple compositing jobs there.
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Uli Plank

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Re: DaVinci Resolve 15.1.1 keeps crashing

PostFri Jan 25, 2019 3:03 am

Fusion 9 is running more stable on my hardware too. Integrated Fusion is still a work-in-progress.

I still stick with VFX Connect. Thankfully I got a Fusion dongle.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G

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