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Installation Problems
Posted:
Wed Oct 10, 2018 5:10 pmby mneumann
I installed version 15.1 right now and when I start Davinci Resolve, it gives me the following error:
The procedure entry point clEnqueueMarkerWithWaitList could not be located in the dynamic link library C:\Program Files\Blackmagic Design\DaVinci Resolve\Resolve.exe
Get no further than that. If anybody can give me a clue what is the problem.
Re: Installation Problems
Posted:
Wed Oct 10, 2018 5:19 pmby Jean Claude
Re: Installation Problems
Posted:
Wed Oct 10, 2018 5:21 pmby Jim Simon
Never saw that before. My thought is to try a reinstall.
Download and install the following first, using it to remove the current install. Be sure to check the
Automatically remove residual files option.
https://www.iobit.com/en/advanceduninstaller.php
Re: Installation Problems
Posted:
Wed Oct 10, 2018 9:49 pmby Dwaine Maggart
That error would be typical of installing Resolve on Windows 7. What Windows OS are you using? We only support Windows 10.
Re: Installation Problems
Posted:
Sun Oct 14, 2018 12:29 pmby mneumann
I am using Windows 10 Home
Re: Installation Problems
Posted:
Tue Oct 16, 2018 1:37 amby db_dof
I am having exactly the same problem on my Windows 10 pc.
Re: Installation Problems
Posted:
Tue Oct 16, 2018 11:44 pmby Dwaine Maggart
Re: Installation Problems
Posted:
Wed Oct 17, 2018 6:04 amby db_dof
Hi.
Here is a screen grab of the notifier when I attempt to use Resolve.
I've also included my pc specs in the .jpg.
Hope this helps in solving why the software won't load on my computer.
With thanks.
db_dof
Re: Installation Problems
Posted:
Wed Oct 17, 2018 6:31 pmby Dwaine Maggart
In a File Explorer window, go to:
C:\Program Files\Blackmagic Design\DaVinci Resolve
and run CaptureLogs
Then open Windows System Information and do a File - Save (Not a File Export), which will generate a .NFO file.
Place both those files on a file sharing site and provide links to the files here.
Re: Installation Problems
Posted:
Wed Oct 17, 2018 6:33 pmby Dwaine Maggart
That said, the Quadro FX1800 is not a supported graphics card for Resolve. If that's the only graphics device in your system, Resolve is not going to run.
Re: Installation Problems
Posted:
Wed Oct 17, 2018 9:30 pmby db_dof
Ok. Yes. It’s the only graphics card in my PC.
Thank you Dwaine for your fast response.
Cheers.
Re: Installation Problems
Posted:
Fri Oct 26, 2018 4:00 amby db_dof
Considering my old nvidia quadro fx 1800 can’t
operate Resolve then which dual monitor
graphics card would you recommend?
I will see if I can purchase a 2nd hand one online.
Thanks.
Re: Installation Problems
Posted:
Fri Oct 26, 2018 4:11 amby waltervolpatto
db_dof wrote:Considering my old nvidia quadro fx 1800 can’t
operate Resolve then which dual monitor
graphics card would you recommend?
I will see if I can purchase a 2nd hand one online.
Thanks.
Depend upon your budget, gtx1060/1070/1080 are solid and inexpensive, Radeon 580, or the new 2080 and Vega.
Tell us which material you want to work with and the price range you can afford.
