Resolve 15 Fusion BROKEN help

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FroggyKiwi

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Resolve 15 Fusion BROKEN help

PostMon Oct 15, 2018 7:42 pm

Alright this is the second time I'm creating a post about this. I still DON'T have a solution for FUSION tab broken in Da Vinci Resolve 15 STUDIO. I can't work anymore I desperately need a fix !!!

Three days ago Fusion tab started to stop working altogether after a series of problems and crashes.

I've tried everything I could find online, I've tried on existing projects on newly created projects, on different type of files, FUSION page is not working anymore ! I have uninstalled and reinstalled several times, no luck.

I've created Capture log and system report for you to have a look.

Please !!!! I can't do anything !
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Screen Shot 2018-10-14 at 9.18.06 PM.JPG
FUSION page obviously not working
Screen Shot 2018-10-14 at 9.18.06 PM.JPG (820.35 KiB) Viewed 1566 times
Last edited by FroggyKiwi on Tue Oct 16, 2018 6:09 am, edited 1 time in total.
iMac Retina 5K, 27inch, 2017 - OS Mojave on 2TB Fusion Drive - 4.2 Ghz 4 Intel core i7 - 40 GB 2400 Mhz DDR4 - GPU Radeon Pro 580, 8GB
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Steve Alexander

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Re: Resolve 15 Fusion BROKEN help

PostMon Oct 15, 2018 7:49 pm

This is a user forum - you should probably submit a support request to BMD in order to get their attention directly. Does that make sense?
Time Traveller
Resolve Studio 19.0b1 | Fusion Studio 19.0b1 | Win 11 Pro (22H2) | i9-7940x, P4000 (536.96, 8GB VRAM), 64GB RAM, M.2 boot, SSD scratch, RAID10 data | (laptop) 16" MacBook Pro M1 MAX, 32 GPU cores, 64 GB RAM, 2 TB SSD, Sonoma 14.4
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FroggyKiwi

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Re: Resolve 15 Fusion BROKEN help

PostMon Oct 15, 2018 7:50 pm

Steve Alexander wrote:This is a user forum - you should probably submit a support request to BMD in order to get their attention directly. Does that make sense?


Hey steve it does ! but I still haven't find where to send it !!!
iMac Retina 5K, 27inch, 2017 - OS Mojave on 2TB Fusion Drive - 4.2 Ghz 4 Intel core i7 - 40 GB 2400 Mhz DDR4 - GPU Radeon Pro 580, 8GB
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Tom Early

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Re: Resolve 15 Fusion BROKEN help

PostMon Oct 15, 2018 8:25 pm

The support page has email and phone links

https://www.blackmagicdesign.com/support/

I'd suggest trying an earlier version of Resolve if possible.

Also we don't need to see your serial number, not sure if it's a good idea posting that online...
MBP2021 M1 Max 64GB, macOS 14.4, Resolve Studio 18.6.6 build 7
Output: UltraStudio 4K Mini, Desktop Video 12.7
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Steve Alexander

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Re: Resolve 15 Fusion BROKEN help

PostMon Oct 15, 2018 8:27 pm

Try the main support page for Resolve https://www.blackmagicdesign.com/support/family/davinci-resolve-and-fusion

Near the bottom there's an 'email us' link. That's what I have used with great results from the support team.
Time Traveller
Resolve Studio 19.0b1 | Fusion Studio 19.0b1 | Win 11 Pro (22H2) | i9-7940x, P4000 (536.96, 8GB VRAM), 64GB RAM, M.2 boot, SSD scratch, RAID10 data | (laptop) 16" MacBook Pro M1 MAX, 32 GPU cores, 64 GB RAM, 2 TB SSD, Sonoma 14.4
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FroggyKiwi

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Re: Resolve 15 Fusion BROKEN help

PostTue Oct 16, 2018 6:09 am

Tom Early wrote:The support page has email and phone links

https://www.blackmagicdesign.com/support/

I'd suggest trying an earlier version of Resolve if possible.

Also we don't need to see your serial number, not sure if it's a good idea posting that online...



Hey Tom, thanks for the links. Why do you think having my system serial number could be an issue ?
iMac Retina 5K, 27inch, 2017 - OS Mojave on 2TB Fusion Drive - 4.2 Ghz 4 Intel core i7 - 40 GB 2400 Mhz DDR4 - GPU Radeon Pro 580, 8GB
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FroggyKiwi

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Re: Resolve 15 Fusion BROKEN help

PostTue Oct 16, 2018 6:15 am

Steve Alexander wrote:Try the main support page for Resolve https://www.blackmagicdesign.com/support/family/davinci-resolve-and-fusion

Near the bottom there's an 'email us' link. That's what I have used with great results from the support team.


Thank you Steve, I did find it in the end after realizing this forum is user based Cheers !
iMac Retina 5K, 27inch, 2017 - OS Mojave on 2TB Fusion Drive - 4.2 Ghz 4 Intel core i7 - 40 GB 2400 Mhz DDR4 - GPU Radeon Pro 580, 8GB
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rockfunster

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Re: Resolve 15 Fusion BROKEN help

PostSun Apr 19, 2020 10:26 am

I also had this problem in Davinci Resolve Studio 16.2. Tried downgrading but that also did not help.

Then finally I stumbled upon the easy solution! :D

Check out this Youtube video: "How To Fix Fusion Tab Not Responding, Crashed, Or Blank In Davinci Resolve"

(Short guide: Davinci Resolve Menubar: Workspace -> Reset UI layout)

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