Crashes very early into each session

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MidMast

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  • Joined: Tue Dec 11, 2018 3:23 am
  • Real Name: Jessica McDevitt

Crashes very early into each session

PostTue Dec 11, 2018 3:48 am

I'm a new user, who is looking for new editing software, and a colleague recommended Resolve. I installed it today, but as soon as I start doing anything with a video clip the program crashes. Sometimes I can get a couple seconds to play in the source monitor or it may allow me to manipulate video in the timeline for a minute before it crashes. I'm looking forward to playing with the software and would appreciate any help you can give!

Resolve Version:

15.2.1

System:

AMD A10-7800 Radeon R7, 12 compute cores 4C+8G 3.50 GHz
12 GB RAM (10.9 usable)
Windows 10 Home - 10.0.17134 Build 17134 64 bit OS, x64 based processor
AMD Radeon R7 - 1GB RAM - Driver Version 15.201.1301.0


Error log:

https://www*dropbox*com/s/m5os5qhkqqk3x ... 2.zip?dl=0

**** It won't let me post a URL, so I replaced the .' around dropbox with a *

If I missed any useful information just let me know and I'll get back to you!

Thanks again in advance for any help!
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MidMast

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  • Joined: Tue Dec 11, 2018 3:23 am
  • Real Name: Jessica McDevitt

Re: Crashes very early into each session

PostThu Dec 13, 2018 4:14 am

I updated my graphics driver to version 21.19.128.4 and am now able to perform basic editing.

Unfortunately Resolve is now crashing when I use the effects node editor.

Here is a new error log:

https://www*dropbox*com/s/unvz4ixq8flm9 ... 4.zip?dl=0

(Once again, the forum says I can't post URL's so I replaced the . (dots) s around dropbox with *s)

Thanks again!
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Uli Plank

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Re: Crashes very early into each session

PostFri Dec 14, 2018 2:52 am

Your GPU has not enough VRAM. Sorry.
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

Studio 18.6.6, MacOS 13.6.6, 2017 iMac, 32 GB, Radeon Pro 580
MacBook M1 Pro, 16 GPU cores, 32 GB RAM and iPhone 15 Pro
Speed Editor, UltraStudio Monitor 3G
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MidMast

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  • Joined: Tue Dec 11, 2018 3:23 am
  • Real Name: Jessica McDevitt

Re: Crashes very early into each session

PostFri Dec 14, 2018 1:32 pm

That's what I was afraid of. Thank you! Hopefully I'll upgrade my graphics soon, and get to try Resolve, it looks like great software!

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