Frequent crashes DaVinci Resolve 15

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

mitchelhub

  • Posts: 2
  • Joined: Mon Feb 11, 2019 9:03 pm
  • Real Name: Mitchel Hubert

Frequent crashes DaVinci Resolve 15

PostMon Feb 11, 2019 9:18 pm

Hi,

I'm new to DaVinci Resolve, and I like it very much! 8-)
But … it keeps crashing on my computer. :?

Please help me. ;)

DaVinci-Resolve-log zip:
h_t_t_p_s://1drv.ms/u/s!ApJdQO5tVPtMoziH2jGrKxDLRtAJ

Windows event log
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 4828
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 6:12 am

Resolve was originally detecting you had an AMD HD 6800 series GPU, and Resolve was sort of running with that. Last noted on 2-10-2019.

Then later on 2-10-2019, Resolve started detecting an AMD HD 6870 GPU and would not launch.

Did you change the GPU? Or a driver? Or what, exactly?

Run Windows System Information and do a File - Save and post a link to the .NFO file it creates.
Dwaine Maggart
Blackmagic Design DaVinci Support
Offline

mitchelhub

  • Posts: 2
  • Joined: Mon Feb 11, 2019 9:03 pm
  • Real Name: Mitchel Hubert

Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 9:00 am

Yes, I updated the driver, but it didn't help.

Here is the windows system info:
h_t_t_ps://1drv.ms/u/s!ApJdQO5tVPtMozkt3oSdHwT_FLKt
Offline
User avatar

Dwaine Maggart

Blackmagic Design

  • Posts: 4828
  • Joined: Wed Aug 22, 2012 2:53 pm

Re: Frequent crashes DaVinci Resolve 15

PostTue Feb 12, 2019 5:46 pm

The driver version that Windows reports equates to some sort of Catalyst 15.x driver. But I can't find info to specify exactly which 15.x driver it might be.

I'm not at all sure the available drivers for that GPU will work with Resolve 15, but I would suggest you try the 2 drivers available here:

https://www.amd.com/en/support/graphics ... on-hd-6870

Try the 15.7.1 WHQL driver first. If that doesn't work, try the Crimson 16.2.1 beta driver.
Dwaine Maggart
Blackmagic Design DaVinci Support

Return to DaVinci Resolve

Who is online

Users browsing this forum: AndreeMarkefors, jakin1950, roger.magnusson and 29 guests