I need some technical help. I'm not able to work as DaVinci Resolve on my computer tends to shut down unexpectedly in random moments. Usually it happens while adding some video clip to timeline. Always happens while rendering/exporting film. I'm afraid I can't provide any more details. There is no error message I could post here. Program closes without leaving any information. Are there any ways to check what happens?
Problem occurs on DaVinci Resolve 15.2.4.006. My PC has 12GB of RAM, Windows Task Manager shows usage of memory at below 50% at the time of crashing, so its not bacause of low memory.
Uli Plank wrote:Which GPU do you have? What's the format and codec of the video you try to work with?
GPU: AMD Radeon HD 6800 Series Working with mp4 video. This is what MediaInfo shows me:
Format : MPEG-4 Format profile : Base Media / Version 2 Codec ID : mp42 (mp41/isom) File size : 14.1 MiB Duration : 19 s 840 ms Overall bit rate : 5 968 kb/s Encoded date : UTC 2019-02-12 11:45:23 Tagged date : UTC 2019-02-12 11:45:23
Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : Baseline@L4 Format settings : 2 Ref Frames Format settings, CABAC : No Format settings, RefFrames : 2 frames Format settings, GOP : M=1, N=30 Codec ID : avc1 Codec ID/Info : Advanced Video Coding Duration : 19 s 820 ms Source duration : 19 s 820 ms Bit rate : 5 890 kb/s Width : 1 920 pixels Height : 1 080 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 29.970 (29970/1000) FPS Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Bits/(Pixel*Frame) : 0.095 Stream size : 13.9 MiB (99%) Source stream size : 13.9 MiB (99%) Encoded date : UTC 2019-02-12 11:45:23 Tagged date : UTC 2019-02-12 11:45:23 mdhd_Duration : 19820 Codec configuration box : avcC
Audio ID : 2 Format : AAC LC Format/Info : Advanced Audio Codec Low Complexity Codec ID : mp4a-40-2 Duration : 19 s 840 ms Bit rate mode : Constant Bit rate : 79.9 kb/s Nominal bit rate : 128 kb/s Channel(s) : 2 channels Channel layout : L R Sampling rate : 48.0 kHz Frame rate : 46.875 FPS (1024 SPF) Compression mode : Lossy Stream size : 193 KiB (1%) Encoded date : UTC 2019-02-12 11:45:23 Tagged date : UTC 2019-02-12 11:45:23 mdhd_Duration : 19840