Media Not Importing

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ndlela.adjunct

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Media Not Importing

PostSun Feb 17, 2019 9:36 pm

I am having trouble importing media files into the media pool. I tried dragging them from the desktop, using the import option in the media or use the file system navigator. The files just won't import into the program. I am on a MacBook Pro (13-inc, 2017, 2.3 GHz intel Core i5.). I am using DaVinci Resolve 15.2.

Thanks,
Ndlela
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Uli Plank

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Re: Media Not Importing

PostMon Feb 18, 2019 8:07 am

Which format are those clips (container and codec)?
Now that the cat #19 is out of the bag, test it as much as you can and use the subforum.

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ndlela.adjunct

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Re: Media Not Importing

PostMon Feb 18, 2019 3:46 pm

The files are MOV files using Apple ProRess 422 LT.
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ndlela.adjunct

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Re: Media Not Importing

PostTue Feb 19, 2019 4:49 am

The the problem appears to be fixed. I deleted DaVinci Resolve (which I got from the App Store) and installed the version that is available from the website and I am able to import footage now. I will keep an eye open for if this changes but it looks that that fixed the problem.
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Anairb

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Re: Media Not Importing

PostTue Apr 30, 2019 5:22 pm

Two of us are having the same problem. I can't find a link to 15 on the BlackMagic site. How did you get hold of it?
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Brad Hurley

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Re: Media Not Importing

PostTue Apr 30, 2019 5:32 pm

Anairb wrote:Two of us are having the same problem. I can't find a link to 15 on the BlackMagic site. How did you get hold of it?


Go here: https://www.blackmagicdesign.com/suppor ... and-fusion

Look in the "latest downloads" column and keep scrolling.
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ndlela.adjunct

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Re: Media Not Importing

PostTue Apr 30, 2019 5:41 pm

Great, thanks. That is good to know that previous versions live on that page.

I get why Blackmagic features the beta on the main Davinci Resolve page but they should still have the latest version non-beta version available on the product page itself.

Brad Hurley wrote:
Anairb wrote:Two of us are having the same problem. I can't find a link to 15 on the BlackMagic site. How did you get hold of it?


Go here: https://www.blackmagicdesign.com/suppor ... and-fusion

Look in the "latest downloads" column and keep scrolling.
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Brad Hurley

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Re: Media Not Importing

PostTue Apr 30, 2019 6:18 pm

ndlela.adjunct wrote:I get why Blackmagic features the beta on the main Davinci Resolve page but they should still have the latest version non-beta version available on the product page itself.


Looks like some other people agree: viewtopic.php?f=32&t=90090
Resolve 18 Studio, Mac Pro 3.0 GHz 8-core, 32 gigs RAM, dual AMD D700 GPU.
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frankrb

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Re: Media Not Importing

PostSat Jan 11, 2020 12:33 pm

Since the last upgrade (16.1.2) importing of media is no longer possible.
The files are supported ones, when dragging the plus-sign appears but after stop pressing the mouse, nothing happens. The files don't show up in de media pane. I installed the free version of DVR 16 via the BM-website and that works fine.
Before the update, it worked fine.
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