Resolve 15.2.3 and 15.2.4 both not running

Get answers to your questions about color grading, editing and finishing with DaVinci Resolve.
  • Author
  • Message
Offline

biomechtofu2

  • Posts: 5
  • Joined: Tue Feb 19, 2019 1:29 am
  • Real Name: Andrew Kwok

Resolve 15.2.3 and 15.2.4 both not running

PostTue Feb 19, 2019 1:57 am

I was working on a project in Resolve 15.2.3 and then it crashed. When I went to restart Resolve, and then the splash screen didn't show. I then downloaded and updated to 15.2.4 and the splash screen still didn't show. I'm not sure what happened and would need to continue my projects. Please help.
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 13944
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Resolve 15.2.3 and 15.2.4 both not running

PostTue Feb 19, 2019 2:09 am

DaVinci Resolve Product Manager
Offline

biomechtofu2

  • Posts: 5
  • Joined: Tue Feb 19, 2019 1:29 am
  • Real Name: Andrew Kwok

Re: Resolve 15.2.3 and 15.2.4 both not running

PostTue Feb 19, 2019 2:14 am

I have checked that out, I haven't been able to post logs. I'm going to try an older version of Resolve to see if the problem persists.

I'm running:
Intel 3700
16 Gb of RAM
GTX 1070
Offline

biomechtofu2

  • Posts: 5
  • Joined: Tue Feb 19, 2019 1:29 am
  • Real Name: Andrew Kwok

Re: Resolve 15.2.3 and 15.2.4 both not running

PostTue Feb 19, 2019 2:55 am

I can't upload the log and have checked out the FAQ. There isn't anything in there that has helped me.

Also my computer specs:
Intel 3770
16 Gb of RAM
GTX 1070
Offline

Peter Chamberlain

Blackmagic Design

  • Posts: 13944
  • Joined: Wed Aug 22, 2012 7:08 am

Re: Resolve 15.2.3 and 15.2.4 both not running

PostTue Feb 19, 2019 6:28 am

The description of how to capture and post logs is in that thread.
even if you are on probation on the forum.
viewtopic.php?f=21&t=85996
DaVinci Resolve Product Manager

Return to DaVinci Resolve

Who is online

Users browsing this forum: 0neTw0, antipop-lamp, BeHo69, Daniele96, panos_mts, Robert Niessner and 180 guests