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Fusion 9 Not working in Windows 10

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Peter Arvidsson

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  • Joined: Fri Aug 04, 2017 8:16 pm

Fusion 9 Not working in Windows 10

PostFri Aug 04, 2017 8:54 pm

If already solved I do apologize and if so could somebody please point me in the direction for a solution to Fusion 9 not working properly in Windows 10 if already posted here in the Forum. Would be much appreciated.

I've mined the web and this forum myself and so far I have followed the instruction to reinstall Windows 10 without any luck. It seems like it can't find the plugins within it's own plugins folder and therefore crashes. If I go into the plugins folder, right click on any plugin and chose "open with" Fusion 9 the program opens just fine.
It worked for a moment after the fresh install of Windows 10. After I installed my Adobe CC apps it stopped working. I uninstalled each of the Adobe CC apps and then reinstalled Fusion 9 and it worked.
I reinstalled Adobe CC apps one by one and after each one I tested Fusion and it did open properly.
After installing Videocopilot plugins it stopped working and even after uninstalling those Fusion no longer works.
I tried shutting off Firewall, malware program and no luck. I don't have the OFX folder as I've seen other people mention!
I've downloaded and installed Fusion 9 on my MacBook pro (2104, Sierra) and it works fine. I have the exact same programs and plugins as on my PC and none is making Fusion crash there.
However the PC is my main Workstation and I'd love if it could work on that one as well.

Why all the issues on a windows machine and the fact that it all of a sudden looses it's path to the plugins folder causing it to crash? Seems like there are so many reasons for this not to work on a PC!?

I tried to get help from BM support but since I downloaded the free one for learning before buying they do not offer any help. And I won't make any purchase until I know this one does.

My build is:
ASUS Prime z270-a
KabyLake i7700k
64 Gb's of G-Skill Ripjaws V Series DDR4 3200Mhz
Samsung 960 Pro 1 tb for OS and Programs
NVIDIA GTX 1080ti GPU


Best/
Peter
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RobFromm

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Re: Fusion 9 Not working in Windows 10

PostTue Aug 08, 2017 11:30 pm

I can't offer any knowledgeable solution for you; but, it is something in your install/environment. I am running Fusion 9 Studio on my Win 10 PC with no problems and fusion 9 on my win 10 laptop. I think I would move everything from the installs directories and try again with a fresh install.
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Robert Sandven

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Re: Fusion 9 Not working in Windows 10

PostWed Aug 09, 2017 1:16 pm

I have also troubles with Fusion 9 on Windows 10 Pro.
I get this error message when opening: 0xc0000142. I´ve searched all over the internet for this, and nothing works. Tried to run as Administrator and Compatibility Mode (Win 7 and 8). I´ve tried to install a fresh install of both Win 10 and Fusion, but still get this annoying error.

BTW, Fusion 8 works perfect.

-Robert
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Robert Sandven

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Re: Fusion 9 Not working in Windows 10

PostThu Aug 10, 2017 6:24 pm

I've literally tried every step of every method of this problem and today I solved it!

I got a AMD 1090T and that assume that wasn't compatible with Windows 10 and Fusion 9.
So today I got the AMD FX-8350 in the mail and everything works perfectly! (well haven't tested all the functions, but the program opened at least)

So maybe swap your old CPU's and get moving :)

-Robert
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Stuart MacKinnon

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Re: Fusion 9 Not working in Windows 10

PostThu Aug 10, 2017 9:14 pm

As far as I understand 0xc0000142 is an indication that a dll failed to initialise. The error code seems to be just a catch-all error for any number of issues, so I don't specifically know what would cause it. It could be a C runtime configuration problem, or it could be some dependent dll has an invalid or expired signature, or possibly any number of other reasons. A dependent dll could be just about anything. It could be something OpenGL or OpenCL libraries and drivers use. It could be a shell/explorer extension. It could be some antivirus dll. It's an error from Windows, so Fusion itself hasn't even started. The main issue is that Windows doesn't actually say what the specific problem is, or the offending dll. Makes it virtually impossible to nail down what's wrong.

As for Peter Arvidsson's issue, I'm having a hard time understanding what the problem is. Are you confusing plugin with comp? If you right click on a plugin (which is a dll) how would you ever be able to open that with Fusion? What makes you think Fusion can't find plugins within its own plugins folder?
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Peter Arvidsson

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Re: Fusion 9 Not working in Windows 10

PostFri Aug 11, 2017 5:31 pm

@Stuart MacKinnon

When I right click the Fusion 9 shortcut on the desktop and chose "Trouble shoot Compatibility"
and click "Test the Program" under "Try Recommended Settings" I get the following error messages

"Unable to load plugin: DDS.plugin"
"Unable to load plugin: FBX.plugin"
"Unable to load plugin: OpenVR.plugin"
"Unable to load plugin: 3D.plugin"
"Unable to load plugin: CinemaRaw.plugin"
"Unable to load plugin: DDS.plugin"
"Unable to load plugin: FBX.plugin"

All followed by "Cannot load library C:/Program Files/Blackmagic Design/Fusion 9/Plugins/Blackmagic/xxxx.plugin: The specified module could not be found

However the structure is correct when following the path in Program Files.
Once inside the plugins folder inside of Fusion 9, when I right click one of the .plugins say 3D for example and chose open with "Fusion" the program opens up just fine.
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Peter Arvidsson

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Re: Fusion 9 Not working in Windows 10

PostFri Aug 11, 2017 5:35 pm

@RobFromm

Thank you Rob, I will have another go at this.
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Stuart MacKinnon

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Re: Fusion 9 Not working in Windows 10

PostFri Aug 11, 2017 9:39 pm

Fusion does not need any compatibility settings, and it seems that compatibility settings are restricting paths that dependent dlls can be loaded from (so not compatible at all), and that explains why Fusion can't load plugins that depend on other dlls in the same directory, so just don't do that. Just run it normally without any compatibility settings. Why were you trying to use compatibility settings in the first place? It's not obvious from your original post.

As for right clicking on a plugin and telling it to open with Fusion, Fusion wouldn't be able to load a plugin, as it's just a dll with a .plugin extension instead. It would cause Explorer to just start Fusion normally though (as if you'd browsed to \Program Files\Blackmagic Design\Fusion 9 and just double-clicked on Fusion.exe).
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Sander de Regt

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Re: Fusion 9 Not working in Windows 10

PostSat Aug 12, 2017 8:24 am

Stuart, on a slightly related note: is there something I can install under Windows 7 to prevent Fusion from disappearing completely when using some of the new stuff in the camera tracker for example.
Is there something Fusion needs specifically in Windows 10 that Windows 7 can't provide?
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Stephen Horwat

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Re: Fusion 9 Not working in Windows 10

PostSat Aug 12, 2017 8:17 pm

Sander: I would guess you've encountered a bug in CameraTracker. Some code bugs (eg. using uninitialized memory) can crash more frequently depending on the OS. If you can give us a list of steps to reproduce this silent crash, then we can fix it.
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Sander de Regt

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Re: Fusion 9 Not working in Windows 10

PostSat Aug 12, 2017 8:24 pm

In the camera tracker (and the planar tracker btw) it's pretty easy: do a track and as soon as I press the 'export' button in the camera tracker Fusion disappears. The track works, the solve works. I can even use the solve by using the 3D output and the 3Dtransform, but press 'export' in the 'export tab' and poof!

The planar tracker is similar: the track works, but as soon as I press 'create planar transform' Poof! Gone!
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Ciro Cardoso

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Re: Fusion 9 Not working in Windows 10

PostSun Aug 13, 2017 1:19 pm

I am also having problems with Fusion 9 on Windows 10. Initially, nothing would open. I then removed Fusion 8 and did a fresh install of Fusion 9. It wouldn't open anyway. I tried as Windows 8.1 and it opens for a couple of seconds before crashing without any error message.
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Stephen Horwat

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Re: Fusion 9 Not working in Windows 10

PostMon Aug 14, 2017 4:37 pm

Sander: I've failed to reproduce the crash you are experiencing on Windows 7, Windows 10, and El Capitan using Fusion 9 build 13. I tried exporting in both CameraTracker and PlanarTracker on all three platforms. Perhaps there is something unusual about your system or you are using CameraTracker/PlanarTracker in a slightly different fashion than I am that provokes this crash. At the moment nothing further can be done until the crash can be reproduced.
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Sander de Regt

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Re: Fusion 9 Not working in Windows 10

PostMon Aug 14, 2017 8:27 pm

That's strange. I don't *think* there's anything special with my system.
Are there any files that Fusion is dependent on that I need to install?

Would providing a screencast help?

There used to be a way to create a crash-log but I don't know if there still is?

Why do I put so many question marks in this post?

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