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Fusion 9 won't run on UHD monitor resolution.

PostPosted: Tue Nov 07, 2017 2:17 am
by Dave Pitman
I hope this is the correct place to report bugs.

Fusion opens, I can see the work-space and then immediately closes. If I lower the screen resolution, then Fusion will open just fine without changing anything else.

Just tried v.8.2.1 and it opens without issue.

Win. 10
i7-6700HQ Quad-Core 2.6 GHz
16 GB DDR4 SDRAM
GTX 960M with 2 GB GDDR5 VRAM
Samsung 512 GB M.2 PCIe
Native Resolution 3840 x 2160

Re: Fusion 9 won't run on UHD monitor resolution.

PostPosted: Fri Nov 10, 2017 8:46 pm
by Greg Hodgins
Really?

I tried DR14 was considering purchasing with a purchase of Fusion 9 Studio. I wanted to try Fusion 9 first and cannot. It crashes during load. I have 4K multi monitor setup and am NOT scaling to 1080p.

Guess I have to reevaluate which software direction I am going to go. I am not spending money without a test run.

Windows 10 Pro
Ryzen Threadripper 1950x
64GB 3200 Ram
Two RX Vega 64
Two Samsung 960 Pro M.2
Three 50" 4K panels

Re: Fusion 9 won't run on UHD monitor resolution.

PostPosted: Sat Nov 11, 2017 5:35 am
by Dave Pitman
I figured out a solution. Give it a try.

1. Close Fusion

2. Right click on the Fusion.exe file (or on the shortcut works too) and select "Properties" from the context menu.

3. Go to the COMPATIBILITY TAB > SETTINGS and tick the "Override high DPI.." box and select "System" in the option box.

4. Click "Apply" and "OK".

Open Fusion (hopefully !)

Re: Fusion 9 won't run on UHD monitor resolution.

PostPosted: Tue Nov 14, 2017 10:24 pm
by Greg Hodgins
Thank you for your input.

I had tried that. I tried again after I read your post to no avail. It is very frustrating. I can't complain because it is a free copy, but considering I was going to purchase if it worked for me.....

Re: Fusion 9 won't run on UHD monitor resolution.

PostPosted: Thu Nov 16, 2017 12:44 pm
by Michael Wolf
Odd, I've got 9.01 Studio running on 4096x2160 here.

Cheers,
Mike

Re: Fusion 9 won't run on UHD monitor resolution.

PostPosted: Sun Nov 19, 2017 2:42 am
by Greg Hodgins
Thanks for the reply Mike. Good to know this is not an issue and must be something else.

Fusion 9 will not load. It just shuts down before completing start up. I have tried everything I can think of. DR14 works perfectly. I am awfully disappointed I cannot get this to work.