Adobe Premier 2017 + DeckLink HD Extreme 3D + Sound gets mut

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

promots_admin

  • Posts: 1
  • Joined: Wed Aug 22, 2018 10:46 am
  • Real Name: Steven Grossman

Adobe Premier 2017 + DeckLink HD Extreme 3D + Sound gets mut

PostWed Aug 22, 2018 10:58 am

Hi,

New to the forums, and finding some strange issues with some of our setups.

We have quite a number of older MacPros running OSX 10.11.6, Adobe Premiere 2017, with DeckLink HD Extreme 3D + cards installed.

The issue is, that one some of our setups, when the user tries to move or change a sound clip during playback, the sound is muted. This only happens when we select BlackMagic as our audio playback option. If we chose the standard Apple output, the audio is fine (just out of sync with the video, which is via Blackmagic.

Same user (we use domain logins) using the same version of Premier, with same project files, on other machines (same setup, exactly) this doesn't happen. The user selects play, the sequence plays, and moving or click on the audio clip does not affect the playback.

Any troubleshooting hints would be greatly appreciated.

Steve Grossman
Offline

elbervitorgc

  • Posts: 2
  • Joined: Tue Sep 04, 2018 5:19 pm
  • Real Name: Elber Cerqueira

Re: Adobe Premier 2017 + DeckLink HD Extreme 3D + Sound gets

PostTue Sep 04, 2018 6:51 pm

Its happens with me, but i am using in win10 and win7, together capture function...
Offline

martinlevicoy

  • Posts: 1
  • Joined: Fri Sep 07, 2018 5:57 pm
  • Real Name: martin levicoy

Re: Adobe Premier 2017 + DeckLink HD Extreme 3D + Sound gets

PostThu Sep 13, 2018 7:55 pm

Hello! I need the drivers for the Blackmagic Decklink Hd Extreme 3d + someone has to download? Thank you!
Last edited by Tony Rivera on Thu Sep 13, 2018 9:43 pm, edited 1 time in total.
Reason: Removed personal contact information for security reasons

Return to Post Production

Who is online

Users browsing this forum: No registered users and 5 guests