- Posts: 7
- Joined: Mon Oct 01, 2012 9:43 pm
Hi'
I came here because I encounter some troubles on my computer.
I was using Blackmagic media express, with a blackmagic intensity pro, just fine a few months ago on my computer.
I change some pieces on my computer and I have to do a new installation.
Since then, I cannont use blackmagic media express anymore.
At first, I install Blackmagic using the DVD from the box of my card, it was an old version.
As soon as I installed it and reboot my computer, my system was very slow and start freezing, my mouse moved by accoups.
When I uninstalled the software for the card, everything came back to normal.
So I make some reseach on the internet and find out that it could be a problem with the firmawre updater that was running etc etc.
So I went to the blackmagic website and download the latest version of DesktopVideo, the 9.6.5.
Everything went fine, and as the installation finished I blocked the processus of update from blackmagic software in msconfig and Ccleaner.
So now, the system was fine, no freeze, no slowdown, nothing.
I start launching the new version of blackmagic media to use it on some videogames captures.
Problem is, after a few seconds of utilisation of the soft, my system freeze and crashed with a scary blue screen !
I don't know it came from.
I'm a little bit desesperate :/
Anyone have any idea on what's going ? of what's wrong ?
Please help me :/
And I can't find on the website the contact formula :/
By the way, my system :
Window 7 64 bit official
MB : ASUS M5A88-M EVO
Procc : AMD Phenom II X6 1090T
GC : Sapphire Radeon HD 5850
RAM : Corsair DDR 3 1600 Mhz 2*4Gb
SSD : OCZ Vertex 2 120 Gb
Thanks for your help !
I came here because I encounter some troubles on my computer.
I was using Blackmagic media express, with a blackmagic intensity pro, just fine a few months ago on my computer.
I change some pieces on my computer and I have to do a new installation.
Since then, I cannont use blackmagic media express anymore.
At first, I install Blackmagic using the DVD from the box of my card, it was an old version.
As soon as I installed it and reboot my computer, my system was very slow and start freezing, my mouse moved by accoups.
When I uninstalled the software for the card, everything came back to normal.
So I make some reseach on the internet and find out that it could be a problem with the firmawre updater that was running etc etc.
So I went to the blackmagic website and download the latest version of DesktopVideo, the 9.6.5.
Everything went fine, and as the installation finished I blocked the processus of update from blackmagic software in msconfig and Ccleaner.
So now, the system was fine, no freeze, no slowdown, nothing.
I start launching the new version of blackmagic media to use it on some videogames captures.
Problem is, after a few seconds of utilisation of the soft, my system freeze and crashed with a scary blue screen !
I don't know it came from.
I'm a little bit desesperate :/
Anyone have any idea on what's going ? of what's wrong ?
Please help me :/
And I can't find on the website the contact formula :/
By the way, my system :
Window 7 64 bit official
MB : ASUS M5A88-M EVO
Procc : AMD Phenom II X6 1090T
GC : Sapphire Radeon HD 5850
RAM : Corsair DDR 3 1600 Mhz 2*4Gb
SSD : OCZ Vertex 2 120 Gb
Thanks for your help !