resolve 8 crashes

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quintessenz

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  • Joined: Thu Oct 04, 2012 8:47 am

resolve 8 crashes

PostThu Oct 04, 2012 8:51 am

hey guys i have a serious problem

im grading a movie right now and of course I'm almost finished
i added some additional shots lately most of them dpx and exr
now resolve crashes .
i can get the project to load but as soon as i hit the conform tab or color tab
it crashes
i tried somethings but unfortunately i don't know whats wrong now
sad thing is our customer comes tomorrow for final touches and I'm kind of stewed right now
hope someone can point me to a solution as fast as possible
thanks in advance

quint
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quintessenz

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Re: resolve 8 crashes

PostThu Oct 04, 2012 9:23 am

ok i had a copy of the project as back up
ive loaded that one to resolve
i can get it to work again
but there is something wrong with my first act. i can't get it to load properly anytime ii click my first act in the conform tab it crashes and i didn't change anything to the del or something.

i don't have any clue
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quintessenz

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Re: resolve 8 crashes

PostThu Oct 04, 2012 2:37 pm

ok since i had a very mixed timeline with red footage dpx exr and !!!quicktime mov)proves422(HQ)!!!
i figured out somehow that my freaking quicktimeplayer was the issue.
so if anybody has problem with resolve crashing over and over again check your quicktimeplayer


:twisted:
one freaking day ruined
but at last i got i going again
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Dwaine Maggart

Blackmagic Design

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Re: resolve 8 crashes

PostThu Oct 04, 2012 6:06 pm

What did you do to fix the problem? Was it an issue with the version of Quicktime player? Did you install a newer version, or reinstall the existing version, or what exactly?
Dwaine Maggart
Blackmagic Design DaVinci Support
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quintessenz

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Re: resolve 8 crashes

PostFri Oct 05, 2012 9:00 am

i had a mixed timeline with all kind of formats
and suddenly it started to crash every time i loaded a certain del with lots of quicktime pro res footage in the timeline

first i thought it was a coruppted file and i tried to separate that one so i can somehow reload all my stuff.
then i figured out that it was something with my quicktime prores files.
i checked my quicktimeplayer 7 because i copied some codecs from another workstation a few days before.
and because i couldn't loos anything i thought ok maybe mistake is here.
i erased the old one and reinstalled a fresh copy and suddenly everything worked again.


the guy from the customer service told me i should backup my database from time to time with i didn't know, so at least it had a good thing, now i know how to back up my database and how to restore and backup all the files:)

even now it works all again, i had to reconfirm a few files but thats ok.
now i can finish the movie and berlinale is calling.

have a nice weekend

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