Videohub Smart Control Pro - Smart Control Name bug ?

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lenny-illumination

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  • Joined: Wed Mar 27, 2024 5:57 pm
  • Real Name: Lenny Pomedio

Videohub Smart Control Pro - Smart Control Name bug ?

PostWed Mar 27, 2024 6:14 pm

Hello everyone,

It's a pleasure to have this forum :mrgreen:

I'm having a strange problem with our Videohub Smart Control Pro with Videohub Hardware Panel Setup version 9.0.1 (and maybe version 9.0.0).

We want to use the following names for our different Videohub Smart Control Pro units
- VIDEOPANEL1
- VIDEOPANEL2
- VIDEOPANEL3
- VIDEOPANEL4
- VIDEOPANEL5
- VIDEOPANEL6
- VIDEOPANEL7

But the Videohub Hardware Panel Setup software prohibits the names
- VIDEOPANEL1
- VIDEOPANEL7

The box turns red and the name cannot be validated.

No problem using the names
- VIDEOPANEL2
- VIDEOPANEL3
- VIDEOPANEL4
- VIDEOPANEL5
- VIDEOPANEL6

Why are 1 and 7 forbidden?

And it's forbidden to use 0 for e.g. VIDEOPANE10! The box turns red and it's impossible to validate the name. VIDEOPANE11, VIDEOPANE12, etc. don't work either.

Normally, we wanted to use our old names (which worked in older versions of the software).

- VIDEO-PANEL01
- VIDEO-PANEL02
- VIDEO-PANEL03
- VIDEO-PANEL04
- VIDEO-PANEL05
- VIDEO-PANEL06
- VIDEO-PANEL07

Could you identify this bug?

Videohub Smart Control Pro are connected to two video grids:
- Blackmagic Smart Videohub 20 x 20
- Blackmagic Videohub 40 x 40 12G

Thanks for your help :)
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lenny-illumination

  • Posts: 2
  • Joined: Wed Mar 27, 2024 5:57 pm
  • Real Name: Lenny Pomedio

Re: Videohub Smart Control Pro - Smart Control Name bug ?

PostThu Mar 28, 2024 5:21 pm

Here are a few screenshots to illustrate the problem.

So the characters that pose a problem are: 0 1 7 -
In the screenshots I've tried several special characters that don't cause problems: !@#$%^&*()_
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bm_videohub_smart_control_pro_03.PNG
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