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Desktop Video 12.9 just bricked my US 4K Mini

https://forum.blackmagicdesign.com/viewtopic.php?f=3&t=199366

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Re: Desktop Video 12.9 just bricked my US 4K Mini

PostPosted: Sat Apr 13, 2024 4:40 am
by Jean-Denis Rouette
The exact thing happened with mine, so it may be the software at fault.

I’ve contacted BM support and we’ll see if they can address this quickly.

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostPosted: Tue Apr 16, 2024 10:13 am
by Mootfilm
The same thing here ! What are the solution for this issue ?

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostPosted: Thu Apr 18, 2024 7:23 am
by Steve Fishwick
Mootfilm wrote:The same thing here ! What are the solution for this issue ?


Force a firmware update, back to 12.8.1 - look at the thread I started called 'How to Unbrick an Ultrastudio' - a little search would have found it easily :); 12.9 is not currently recommended for the Ultrastudio 4K Mini, until BMD offer a fix.

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostPosted: Thu Apr 18, 2024 8:25 am
by paulfisher
Same here 12.9 update lockup and wont recognise my ultrastudio 4k mini. Un-installed and re-installed 12.8.1 now following and waiting for a fix.

Re: Desktop Video 12.9 just bricked my US 4K Mini

PostPosted: Sat Apr 20, 2024 8:52 am
by Steve Fishwick
paulfisher wrote:Un-installed and re-installed 12.8.1 now following and waiting for a fix.


I may be misreading you; but if you haven't currently done the fix, then:

Steve Fishwick wrote:look at the thread I started called 'How to Unbrick an Ultrastudio'


Here: viewtopic.php?f=3&t=199428

You can wait for BMD to issue a update fix, but since they haven't even acknowledged a problem, that may be a while.