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Resolve 9.0.4 - Crash on DNxHD *.mov import

https://forum.blackmagicdesign.com/viewtopic.php?f=3&t=3066

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Resolve 9.0.4 - Crash on DNxHD *.mov import

PostPosted: Thu Nov 29, 2012 1:19 pm
by Toby Kahler
Hello,

when i try to import an DNxHD 444 RGB File (MOV Container) into Resolve 9.0.4 Lite i get a crash to Desktop.

Is this a bug or a sytem configuration problem?
I have the newest AVID Codecs installed > 2.3.8

My System:
Windows 7 - x64
nVidia GTX680 - 4096 Mem.
Okta Xeon

Thanks for any help!

Re: Resolve 9.0.4 - Crash on DNxHD *.mov import

PostPosted: Fri Nov 30, 2012 7:41 pm
by Dwaine Maggart
I've just tested this on our Windows system with 9.0.4 Lite and it's working OK here. The required CODECs are installed from the Resolve installation. I wonder if installing Avid Codecs separately might be the issue?

Can you try a test of rendering a Quicktime DNxHD 1080p 444 file from Resolve and see if that works? And if it does, can you load that file into Resolve? If so, the files you have may be something Resolve does not support. And if that turns out to be the case, can you send us a sample file to examine?