Ultrastudio Express on HP Zbook

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Dennis Wiener

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  • Joined: Mon Sep 01, 2014 12:24 pm

Ultrastudio Express on HP Zbook

PostSat Apr 01, 2017 4:56 pm

I upgraded my laptop to win 10 last year. I just hooked up my Ultrastudio Express for the first time since the upgrade and it's not seen by the Blackmagic software. Checking in device manager it is showing up as Other Devices, base system device with no driver found. What do I need to do to get it installed correctly and recognized by win 10
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Dennis Wiener

  • Posts: 54
  • Joined: Mon Sep 01, 2014 12:24 pm

Re: Ultrastudio Express on HP Zbook

PostSat Apr 01, 2017 6:39 pm

Solved my problem. I had to uninstall the Thunderbolt driver and roll back to an older version
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beactive

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  • Joined: Thu May 17, 2018 10:22 am
  • Real Name: Nuno Bernardo

Re: Ultrastudio Express on HP Zbook

PostThu May 17, 2018 10:24 am

I'm having the same problem. How did you get the right driver version to work?
Where to find the right version? How to roll back? What is the right version?

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