Mini Monitor causing crashes on iMac

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SamEilertsen

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  • Joined: Mon May 15, 2017 3:41 pm

Mini Monitor causing crashes on iMac

PostMon May 15, 2017 3:52 pm

Hi all,

I've had this really confounding problem trying to use UltraStudio Mini Monitor to hook up my 27-inch, late 2015 Retina iMac to a Sony 2541. Having the Mini Monitor connected seems to cause the system to freeze and restart. If I hook the mini monitor up, within an hour or so it's going to crash. It doesn't even give me a "your computer restarted because of a problem" message, it just restarts like nothing happened. It doesn't seem tied to a particular program, happens with both Premiere and Resolve. Running Sierra 10.12.4 but it was happening under El Capitan as well, I upgrading hoping that would fix the problem and it did not. The iMac has a 4GHz i7, 32GB RAM, R9 M395X 4GB.

Has anyone ever encountered an issue like this? Is there any way of fixing it?

Thanks!
Sam Eilertsen
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Marc Wielage

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  • Joined: Fri Oct 18, 2013 2:46 am
  • Location: Hollywood, USA

Re: Mini Monitor causing crashes on iMac

PostFri May 19, 2017 6:19 am

Which version of Desktop Video are you running? Some are more stable than others. Try the latest and see what happens.
marc wielage, csi • VP/color & workflow • chroma | hollywood
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Peter Cave

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  • Location: Melbourne, Australia

Re: Mini Monitor causing crashes on iMac

PostSat May 20, 2017 5:26 am

I had similar issues until I used Desktop Video Version 10.4.1
Resolve 18.6.5 Mac OSX 14.4 Sonoma
Mac Studio Max 32GB
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Stefan Hems

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  • Location: Eindhoven, The Netherlands

Re: Mini Monitor causing crashes on iMac

PostMon May 22, 2017 7:27 am

Same problem over here.
- Stefan
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SamEilertsen

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Re: Mini Monitor causing crashes on iMac

PostTue Jul 25, 2017 4:36 pm

Update: This problem is still happening! I've tried the newest version, 10.9.5. It doesn't seem to happen on my Macbook, just on the iMac. Very frustrating. Anyone else figured anything out?

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