Video Assist SDI stopped working

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Fazail Lutfi

  • Posts: 1
  • Joined: Fri Jul 07, 2017 12:10 pm

Video Assist SDI stopped working

PostFri Jul 07, 2017 2:36 pm

Hello,

The SDI source stopped being detected by our Video Assist. We have tried various combinations of cables and inputs but we have not been able to get any source detected. We have also updated the firmware but still nothing. We are wondering if anyone else had this problem or if anyone know a solution....

thanks
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Tony Rivera

Blackmagic Design

  • Posts: 2945
  • Joined: Mon Aug 12, 2013 4:52 pm

Re: Video Assist SDI stopped working

PostFri Jul 07, 2017 10:21 pm

This would be something we'd suggest contacting your regions support office to troubleshoot as this could possibly require the unit to be sent in.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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