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BM H.264 + Desktop Video 10.9.5

PostPosted: Sun Aug 06, 2017 10:29 am
by Victor Gideon
no device detected when use BM H.264 with desktop video 10.9.5, any can explain this

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Tue Aug 08, 2017 8:18 pm
by Ian Morrish
I'm running 10.9.5 with H.264 Pro recorder OK.
Try running C:\Program Files (x86)\Blackmagic Design\Blackmagic Desktop Video\BMDStreamingServer.exe
Also try another application (which I find better) https://ianmorrish.wordpress.com/2016/08/25/record-h-264-from-blackmagic-television-studio-usb-port/

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Thu Aug 10, 2017 3:27 am
by Victor Gideon
i try to run BMDserver , but still not working. i need to upgrade firmware n how ?

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Thu Aug 10, 2017 7:38 pm
by Ian Morrish
I would install Desktop Video on another computer that has not had any previous BMD software and then plug in the H.264 recorder and see if Windows Device manager detects it and updates the device firmware.

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Thu Aug 10, 2017 7:45 pm
by Andrew Kolakowski
Driver is not properly installed, so it won't work now.

Uninstall drivers.
Download older version and install.
Try using different cabe/USB port.

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Fri Aug 11, 2017 12:58 am
by Victor Gideon
Ian Morrish wrote:I would install Desktop Video on another computer that has not had any previous BMD software and then plug in the H.264 recorder and see if Windows Device manager detects it and updates the device firmware.


Oke..Problem Solved , i check in device manager the problem is driver signature , i restart my pc then F8 and disable driver signature enforcement.

and 1 more question, why i cant hear audio from media express when media express on backgroud or behind the other app

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Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Fri Aug 11, 2017 10:14 pm
by Andrew Kolakowski
This makes you able to work, but this is not a real solution.

Is BM aware of this? It means there is issue with their driver, so you should contact BM support and let them know. I hope they will see it here also.

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Fri Aug 11, 2017 11:26 pm
by Jack Fairley
This comes up a few times per week - the usual response I see is to make sure you're on the latest Windows updates. Not sure if that resolves it, as I've never run into it myself.

Re: BM H.264 + Desktop Video 10.9.5

PostPosted: Fri Aug 11, 2017 11:58 pm
by Victor Gideon
Jack Fairley wrote:This comes up a few times per week - the usual response I see is to make sure you're on the latest Windows updates. Not sure if that resolves it, as I've never run into it myself.


i'm use window 7, Maybe i should change windows 10