intensity shuttle usb + qlab issue

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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Tommaso Rossi

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  • Joined: Thu Sep 14, 2017 10:06 am

intensity shuttle usb + qlab issue

PostThu Sep 14, 2017 10:31 am

Hi, I'm using an intensity shuttle with a macbook pro with qlab 4.1.2 in this configuration:
jvc camera hdmi ---- extender transmitter (cat6) ---- hdmi extender receiver --- black magic.
The camera is not recognized so I have no picture. If I do not use the extender the camera is recognized but if instead of the blackmagic plug the extender to a monitor the camera can be seen.
Desktop video utility does not detect any signal until I open also media express then it detects me camera, close media express and open qlab and at this point the camera is also detected by qlab. The prolema is that the system is highly unstable.
can you help me ?
thank you

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