UltraStudio mini monitor + Ubuntu 17.04
Posted: Mon Oct 02, 2017 8:23 amHi,
We are trying to use the Ultrastudio mini monitor with Ubuntu 17.04. However, after installation of the software "Desktop Video 10.9.7", it is impossible to detect our device with the command :
- BlackmagicFirmwareUpdater status
(nothing appear on the screen)
We are using the following connection :
- Mini monitor + thunderbolt 2 cable + Apple thunderbolt to USB-C adaptater
We alse tested with a Mac computer with success (Mini monitor is detected)
Any ideas how to fix the problem ?
Thanks in advance !
We are trying to use the Ultrastudio mini monitor with Ubuntu 17.04. However, after installation of the software "Desktop Video 10.9.7", it is impossible to detect our device with the command :
- BlackmagicFirmwareUpdater status
(nothing appear on the screen)
We are using the following connection :
- Mini monitor + thunderbolt 2 cable + Apple thunderbolt to USB-C adaptater
We alse tested with a Mac computer with success (Mini monitor is detected)
Any ideas how to fix the problem ?
Thanks in advance !