UltraStudio mini monitor + Ubuntu 17.04

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
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Jonathan Denies

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  • Joined: Mon Oct 02, 2017 8:11 am

UltraStudio mini monitor + Ubuntu 17.04

PostMon Oct 02, 2017 8:23 am

Hi,

We are trying to use the Ultrastudio mini monitor with Ubuntu 17.04. However, after installation of the software "Desktop Video 10.9.7", it is impossible to detect our device with the command :
- BlackmagicFirmwareUpdater status

(nothing appear on the screen)

We are using the following connection :
- Mini monitor + thunderbolt 2 cable + Apple thunderbolt to USB-C adaptater

We alse tested with a Mac computer with success (Mini monitor is detected)

Any ideas how to fix the problem ?

Thanks in advance !

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