Freezing : 4K Extreme 12G + Ryzen(X399) : Solved

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

Lian Kim

  • Posts: 5
  • Joined: Wed Apr 15, 2015 4:49 pm

Freezing : 4K Extreme 12G + Ryzen(X399) : Solved

PostWed Nov 22, 2017 3:44 pm

Freezing : 4K Extreme 12G + Ryzen(X399)

System
------------------------------------------------------
CPU : AMD Ryzen 1950x
RAM : DDR4 Corsair Dominator 8G*8
M.B : Asrock Fatal1ty X399 Professional Gaming
O.S : Windows 10 (x64)

Dekclink Driver : 10.9.7
Davinci Resolve Studio 14.1.1

PCIe Configuration
1: Galax Nvidia 1080 Ti FE (x16)
2: Galax Nvidia 1080 Ti FE (x8)
3: Galax Nvidia 1080 Ti FE (x16)
4: 4K Extreme 12G (x8)
-----------------------------------------------------


Driver is working. (Install & Control Panel)
I can find 4K12G my device list.
But No Signal. (HDMI & SDI)

Davinci Resolve : Set 4K 12G. Freezing When Click or Play Media.
Premiere : Set Mercury - 4K12G. Click Setup 4K12G Menu(4K12G Greyed out)
Freezing When Click or Play Media. After Effect too.


I tested change PCIe Configuration. Not Working
1: Galax Nvidia 1080 Ti FE (x16)
2: 4K Extreme 12G (x8)
3: --
4: --


:cry:
anyone have solution?
Last edited by Lian Kim on Sat Nov 25, 2017 12:26 pm, edited 1 time in total.
Offline

Andrew Kolakowski

  • Posts: 2756
  • Joined: Tue Sep 11, 2012 10:20 am

Re: Freezing : 4K Extreme 12G + Ryzen(X399)

PostThu Nov 23, 2017 12:50 pm

What if you put just 1 GPU and BM card? (ups- you did try it).
Is BM card on latests firmware?
Try older driver for BM card. Make sure you on latest BIOS settings and motherboard drivers.
Offline

Lian Kim

  • Posts: 5
  • Joined: Wed Apr 15, 2015 4:49 pm

Re: Freezing : 4K Extreme 12G + Ryzen(X399)

PostThu Nov 23, 2017 3:38 pm

I purchased the card three days ago.
I was exhausted by many tests.



Today I found something.

My Mezzanine Card(HDMI & Optical) is Not working.
I tested HP Z820 system(with 1080ti FE).

Blackmagic Desktop Video Setup
-No Input & Output HDMI icon. (so.. I can not do anything)


My "HD Extreme 3D+" HDMI works well.
This 4K Extreme 12G card is Junk... (xxxx)
Last edited by Lian Kim on Sat Nov 25, 2017 12:27 pm, edited 2 times in total.
Offline

Lian Kim

  • Posts: 5
  • Joined: Wed Apr 15, 2015 4:49 pm

Re: Freezing : 4K Extreme 12G + Ryzen(X399)

PostFri Nov 24, 2017 7:47 am

I exchanged for a new product today.
Now it works very well with "Ryzen 1950x + X399(Asrock) + 1080Ti + HDR HDMI"

Return to Post Production

Who is online

Users browsing this forum: Bing [Bot], Xtreemtec and 7 guests