Hyperdeck Studio Pro 5.2 Error
Posted: Sat Jan 06, 2018 12:05 am
We have run into a slight issue possibly due to a recent update -
We updated our Hyperdeck Studio Pro and Hyperdeck Shuttles to 5.2 and during our recordings today the Studio Pro errored out at 1 hour 19 minutes where the deck looked to be recording, but the timecode and audio levels were stopped. We couldn't hit stop on the deck and found our the recording was stopped at 1:19:00 even though we recorded for a complete 2:30:00.
Is anyone else finding issues with the recent update? We have for the time returned to 5.1 for all Hyperdecks. The issue caused up to almost lose a major show, with having to make due with the stream file.
We updated our Hyperdeck Studio Pro and Hyperdeck Shuttles to 5.2 and during our recordings today the Studio Pro errored out at 1 hour 19 minutes where the deck looked to be recording, but the timecode and audio levels were stopped. We couldn't hit stop on the deck and found our the recording was stopped at 1:19:00 even though we recorded for a complete 2:30:00.
Is anyone else finding issues with the recent update? We have for the time returned to 5.1 for all Hyperdecks. The issue caused up to almost lose a major show, with having to make due with the stream file.