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Intensity Pro 4k upscales but crops the signal

PostPosted: Mon Feb 05, 2018 4:30 pm
by Jeremie Pujau
Hi

I looked for an answer in the forum but maybe I missed something. Please re-direct me to the proper topic if there is one.

I'd like to upscale some SD videos (mostly Hi8 and VHS) to HD 10bit. This card is supposed to do the job ("HD Up Conversion: Real time SD to 1080HD and 720HD during video capture" as it says in tech specs of the card) but no matter which settings I use, the best I get is a HD video... but cropped and 16/9 (anamorphic) even if I choose "Display as: Pillar Box" under "SD to HD" in the Conversion panel of Desktop Video.

I tried to capture the videos directly in Resolve and also in Media Express.

Any idea where the problem comes from?

Thanks

Re: Intensity Pro 4k upscales but crops the signal

PostPosted: Mon Feb 05, 2018 10:38 pm
by Andrew Kolakowski
Looks like this has been discussed and it was reported and confirmed as bug.

Re: Intensity Pro 4k upscales but crops the signal

PostPosted: Tue Feb 06, 2018 1:19 pm
by Jeremie Pujau
Ok... thanks for your reply!

Re: Intensity Pro 4k upscales but crops the signal

PostPosted: Tue Feb 06, 2018 1:43 pm
by Jeremie Pujau
Is there any other way to upscale SD to HD using the Intensity Pro 4K? Or third party software that could do the job?

Re: Intensity Pro 4k upscales but crops the signal

PostPosted: Tue Feb 06, 2018 7:50 pm
by Andrew Kolakowski
They all will use hardware upscale throw "drivers", so most likely all will be affected (although this may no need to be 100% the case).