Premiere Pro: Blackmagic audio = no signal
Posted: Mon Feb 05, 2018 8:42 pm
Looking for some advice on an older/discontinued unit, hoping someone here has had a similar experience:
System: Mac Pro 2013, 3Ghz 8-core, D700, Sierra, Premiere CC17
Output devices: UltraStudio Mini >HDLinkPro DVI > HP Dreamcolor
Been running the "band-aid" solution to get a 4:4:4 RGB signal into the Dreamcolor for about 5 months now. Just recently we started having audio issues with playback in Premiere; if we set the Playback Audio to "Blackmagic Audio" we get no audio, but with "Adobe Desktop Audio" it's fine. Have checked all cables and audio output settings on the Mac, everything is correct. We do get some audio after a fresh restart, but within 20 mins. or so the audio fails.Note that the video output to the Dreamcolor is fine even when the audio is not working.
Pretty sure it's one of the two Blackmagic devices, perhaps the HDLink is slowly failing? Trying to figure out ways to test both devices separately to see where the fault is; assuming in either case there would be no fix other than a new unit? If you've ever used this setup and have had audio issues please let me know!
JVK
System: Mac Pro 2013, 3Ghz 8-core, D700, Sierra, Premiere CC17
Output devices: UltraStudio Mini >HDLinkPro DVI > HP Dreamcolor
Been running the "band-aid" solution to get a 4:4:4 RGB signal into the Dreamcolor for about 5 months now. Just recently we started having audio issues with playback in Premiere; if we set the Playback Audio to "Blackmagic Audio" we get no audio, but with "Adobe Desktop Audio" it's fine. Have checked all cables and audio output settings on the Mac, everything is correct. We do get some audio after a fresh restart, but within 20 mins. or so the audio fails.Note that the video output to the Dreamcolor is fine even when the audio is not working.
Pretty sure it's one of the two Blackmagic devices, perhaps the HDLink is slowly failing? Trying to figure out ways to test both devices separately to see where the fault is; assuming in either case there would be no fix other than a new unit? If you've ever used this setup and have had audio issues please let me know!
JVK