Hyperdeck SSD 4K not booting up

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  • Joined: Sun Feb 11, 2018 5:49 pm
  • Real Name: Sharon Pippin

Hyperdeck SSD 4K not booting up

PostSun Feb 11, 2018 10:29 pm

This morning in trying to record our church services, the hyperdeck has lights of all colors on the device and not reading the SSD cards (they are NOT full). Tried power cycling them down; still not coming up.
There's nothing on the display window.
I'm trying to find out how to tell if the firmware is out of date.
And if so, how to update it. I find how to update camera firmware but not the Hyperdeck.
So two questions: Any explanation on the colored buttons? Never ever see that.
How to update firmware. I'm plugged into the box via a serial cord to USB on my macbook.

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