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Converter Setup not finding new micro HDMI to SDI converter

PostPosted: Sun Feb 18, 2018 1:04 am
by jamespollard
Hey all, I just bought a brand new micro HDMI to SDI converter. When I plug it into my USB port the light comes on but it the setup (v 7.1.1) says " "No converter found." I've tested it in multiple USB ports on a PowerBook Pro and a Mac Pro. I have no issues contacting other Blackmagic products such as cameras using the same USB ports. Just wanted to make sure I wasn't missing anything obvious before I returned it.

Re: Converter Setup not finding new micro HDMI to SDI conver

PostPosted: Fri Jun 08, 2018 6:06 pm
by JollyBot
I am seeing the same issue on my Mac. I have version 7.3 of the Black Magic Convertor Setup util.

I have used the HDMI to SDI micro convertor and it works. I wanted to try tweaking some setting, but I always see "no convertor found". My micro convertor is connect to the mac via micro usb.

Any hints appreciated.

Re: Converter Setup not finding new micro HDMI to SDI conver

PostPosted: Wed Jun 13, 2018 12:04 pm
by Xtreemtec
Not sure what settings you want to tweak.. It isn't like the mini converters that it has a lot of settings.. The micro Hdmi to SDI only has a selection for Level A / B output on sdi.. if i remember correctly..