Mon Mar 26, 2018 9:38 pm
Hello guys,
I'm sorry Admin's I think I posted this on the wrong forum - it appears I should have put it here to begin with.
Ever since I purchased my Mico panel from Blackmagic I've had problems with the USB connector where it plus into the unit. I have called BM only to find out this is not a stock item. Finally yesterday right in the middle of a job, my trusted wiggle to make it work failed and the editor is now powerless. I called Blackmagic again only to find out 8 months later they still do not have a replacement cable. The tech promised to email me a link in 10 minutes and its been 5 hours. BM tech service is absolutely impossible to get on the phone!
I was told this USB cable is a common available piece however I do not know the correct type. It's looks like a type C. Does anyone know for sure the type so I can order the cable to get back up to speed.
Many Thanks
Mike
www.rotory.com