intensity shuttle audio problem

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

BilllB

  • Posts: 1
  • Joined: Mon Apr 02, 2018 3:29 pm
  • Real Name: Bill Bernes

intensity shuttle audio problem

PostMon Apr 02, 2018 7:41 pm

Hi,

I am attempting to setup an A-D capture station using a BM Intensity Shuttle Thunderbolt and a 2012 Mac Mini. The Mac is running OS 10.12.6; the Desktop Video Setup is the Feb 2018 version 10.9.11. The image capture appears to be normal but there is no audio. I've gone over the settings several times. I believe there is a clue in the fact that the Desktop Video Setup application Audio tab does not show the input level adjustment, only the output. What is the explanation for that? I've reinstalled BM DVS twice. Audio output from the Mini through the BM Intensity does work.

My 2011 MacBook Pro with the same operating system and the same Desktop Video Setup install does capture audio properly and does show an audio input setting on the Audio tab of Desktop Video Setup. This suggests that the device is not at fault.

Obviously a Mac Pro is not the same as a Mac Mini. Still, shouldn't they both work for this task?

Bill
Offline

Tony Rivera

Blackmagic Design

  • Posts: 3457
  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: intensity shuttle audio problem

PostWed Apr 04, 2018 10:42 pm

You wouldn't hear the audio during capture however, the playback to a TV from the Intensity Shuttle will carry the audio that was recorded with that source.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

Follow us on Instagram:
@blackmagicnewsofficial

Return to Post Production

Who is online

Users browsing this forum: No registered users and 63 guests