Intensity Shuttle thunderbolt not detected

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  • Joined: Tue May 15, 2018 6:24 pm
  • Real Name: John Campbell

Intensity Shuttle thunderbolt not detected

PostTue May 15, 2018 6:39 pm

My Intensity Shuttle thunderbolt is not being detected by my Mac 10.13.4 High Sierra.

Any one have suggestions?

How do I get a support ticket started with Black Magic Design?

Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Intensity Shuttle thunderbolt not detected

PostThu May 17, 2018 11:56 pm

Try updating to the most current version of the Desktop Video software and see if this resolves your detection issue.

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