- Posts: 1
- Joined: Tue Jan 02, 2018 6:03 pm
Hi,
I also have a Shuttle Thunderbolt and it also gets really REALLY hot. It can vary though. Sometimes when doing the same SD video capture/playback it can run to about 40C on top and 48C on the bottom by the label and 48C on some RCA sockets. But sometimes is gets into a high power mode where doing the same thing it can reach 50C on top, 58C on the bottom by the label and 60C on some RCA sockets.
I queried the support about it and they claimed it's normal! The unit works ok but can get hot enough to burn skin and melt the glue on the serial number label. Now it seems I'm not the only one so it's less likely to be a fault on just my example and it's not down to my Startech.com Thunderbolt adapter.
So far it hasn't broken but I don't use it that much. Just for home video editing and audio capture.
I'm using it on a PC laptop with a Startech.Com Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter. It's interesting that the same thing happens on a Mac and with native Thunderbolt port.
I don't think it has a TBC as it wouldn't show stable video from a analogue Video8 tape via S-Video until I turned on the TBC function on the playback deck. I haven't tried from a normal VHS/Betamax deck yet.