Hello!
I have the following setup:
Windows 10 on the DELL Alienware 17R4 laptop; UltraStudio MiniMonitor connected to Thunderbolt 3 port via the CabbleMatters Thunderbold 3 -> 2 adapter.
And I have the problem: DaVinci sending only a black screen to the external display.
As soon as DesktopVideo installed, the new MiniMonitor device appeared in Device Manager, and DeckLink Capture Device appeared in all browsers (Chrome, FireFox) instead of the default web camera (and it overrides the device selection - even if I select WebCamera manually, it doesn't work till DesktopVideo uninstalled). Same time, the Desktop Video app itself, Thunderbolt manager, and DaVinci ResolveStudio all recognize the device correctly, as MiniMonitor, when it physically connected.
And I'm sure that all those hardware is fine, and this it is not a hardware but a software problem.
The problem appeared when I installing the Desktop Video app, the MiniRecorder device appeared in DeviceManager instantly after installation even without MiniMonitor and adapter physically connected.
I tried everything I can, reinstalled, uninstalled, upgraded and downgraded DesktopVideo, cleaned Windows Registry manually from any records related with this app, nothing helps.
Everything other works just fine. Even sound translating to the external TV via HDMI from Windows, but DaVinci translating just muted black screen.
Please, help!
PS. This setup used to work before, then, something happened - I don't know what exactly. No any major changes in the system have been made.
I have the following setup:
Windows 10 on the DELL Alienware 17R4 laptop; UltraStudio MiniMonitor connected to Thunderbolt 3 port via the CabbleMatters Thunderbold 3 -> 2 adapter.
And I have the problem: DaVinci sending only a black screen to the external display.
As soon as DesktopVideo installed, the new MiniMonitor device appeared in Device Manager, and DeckLink Capture Device appeared in all browsers (Chrome, FireFox) instead of the default web camera (and it overrides the device selection - even if I select WebCamera manually, it doesn't work till DesktopVideo uninstalled). Same time, the Desktop Video app itself, Thunderbolt manager, and DaVinci ResolveStudio all recognize the device correctly, as MiniMonitor, when it physically connected.
And I'm sure that all those hardware is fine, and this it is not a hardware but a software problem.
The problem appeared when I installing the Desktop Video app, the MiniRecorder device appeared in DeviceManager instantly after installation even without MiniMonitor and adapter physically connected.
I tried everything I can, reinstalled, uninstalled, upgraded and downgraded DesktopVideo, cleaned Windows Registry manually from any records related with this app, nothing helps.
Everything other works just fine. Even sound translating to the external TV via HDMI from Windows, but DaVinci translating just muted black screen.
- bmd.jpg (228.27 KiB) Viewed 1780 times
Please, help!
PS. This setup used to work before, then, something happened - I don't know what exactly. No any major changes in the system have been made.
Alex Potemkin
http://yourphoto.nyc
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http://yourphoto.nyc
http://yourphoto.biz
http://getty.yourphoto.biz
http://istock.yourphoto.biz
http://alexpotemkin.com