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XLR White Noise

PostPosted: Wed Oct 10, 2018 2:19 am
by 6Gearstudios
I have a ATEM TV Studio Pro. I was testing today and realized that once I turn on the xlr inputs, I'm getting a white noise.

There is nothing else plugged into the device and the noise only disappears once I turn off the xlr input (from sound and monitor bars).

Screen Shot 2018-10-09 at 10.14.12 PM.png
Screen Shot 2018-10-09 at 10.14.12 PM.png (344.25 KiB) Viewed 310 times


When I send sound to the xlr inputs, I can only hear the white noise.

The device is on the latest update and everything else works fine. I've send the audio in on a camera but this is not always practical.

Has anyone ever experienced this "problem" or am I missing something?

Thanks.

Re: XLR White Noise

PostPosted: Sat Nov 24, 2018 7:10 am
by 312elements
Did you ever get this resolved? I'm having similar issues. A power cycle usually takes care of it, until the next time...

Re: XLR White Noise

PostPosted: Tue Nov 27, 2018 3:21 am
by 312elements
Interesting development tonight. I thought it was intermittent, but after some testing, I can force it to happen. It only happens after I clip the input. As in it happens as a response to overdriving the input and then wont recover until I power cycle the unit. Is this normal behavior?